评论 (97)

整体评分
4
每个评分等级的数量
  • 69% 的评分是 5 星
  • 9% 的评分是 4 星
  • 0% 的评分是 3 星
  • 2% 的评分是 2 星
  • 20% 的评分是 1 星
2024年9月25日

I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)

Skar Healing
波兰
2天 人在使用应用
2024年10月4日

Aseem was amazing, faster, and effective

Galtsand
美国
5个月 人在使用应用
2024年10月21日

I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.

Benjamin Jezequel
法国
大约1小时 人在使用应用
AfterShip已回复 2024年10月23日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are sorry to hear about the difficulties you've encountered with the billing process, particularly the inability to go back once a payment has been made. We're committed to improving this.

One of our support team members reached out to us over email to help you better understand the process.

Trust us, we work very hard to make our app user-friendly and provide a great support experience. Your feedback is highly appreciated.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024年9月28日

user friendly, great customer service would highly recommend this app

The Diva Goddess
美国
10分钟 人在使用应用
2017年3月2日

A must-get app for any store that does several fulfilment per day. Good customer service to help get you and your store set up and, once that is done, everything else is really convenient. Love it!

Whynotspeakup
新加坡
大约5年 人在使用应用
2023年2月9日

My issue was resolved! Thanks........................................................................

Decade Studio
加拿大
接近4年 人在使用应用
2024年5月29日

We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.

OEM Car Key Mall
美国
接近3年 人在使用应用
2024年11月12日

.

DREWM
葡萄牙
3分钟 人在使用应用
AfterShip已回复 2024年11月13日

Thank you for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2023年8月29日

works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.

Goode Rider
美国
2年多 人在使用应用
2021年1月26日

The app works well for automating your store's return process. They have good customer support to allow you to troubleshoot any issues you might experience. Overall, I give them a 5 star review because the support is crucial, as invariably you are going to need it at some point.

ALEXIA ADMOR
美国
接近2年 人在使用应用
AfterShip已回复 2021年2月4日

Hey :)

We really appreciate your honest feedback!

Thanks & Regards
Postmen Team