评论 (95)

整体评分
3.9
每个评分等级的数量
  • 68% 的评分是 5 星
  • 8% 的评分是 4 星
  • 0% 的评分是 3 星
  • 2% 的评分是 2 星
  • 21% 的评分是 1 星
2021年2月11日

I think this app is going to be a game changer for our automated returns! Excited to see how it helps our process.

SLATE SWIM
美国
4分钟 人在使用应用
2020年8月13日

Still cant use any of these sites. How am i suppose to write a review of 100 characters for a app i cannot even use yet.

Curvy Gyals
美国
42分钟 人在使用应用
AfterShip已回复 2020年8月13日

Dear customer,

Thank you for installing our app.

May we know what issues that you are facing when using our app? Our support team will reach out to you very soon to help you setup.

Any questions you have when using, can contact us via live chat. Thank u!

2022年4月25日

I couldn't get past setting up a courier. Ended up in an endless login loop. Support was poor (sent me a Developers Guide, asked me the stock standard "change browser"--I'm using Chrome, if it doesn't work with Chrome, it's no good). Eventually was able to click on courier icon. Took me to an API set up screen with message for Shopify users to click on a link to the new experience. Back in the loop. Uninstalling.

Cremation Urns
澳大利亚
25分钟 人在使用应用
AfterShip已回复 2022年4月26日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We will investigate the reason for the concern that you have raised to understand where we have fallen short of your expectations.

Your feedback would be relayed to the team and we will ensure that your experience with us becomes worth a 5-star rating.

We regret the inconvenience caused to you.

Regards,
Team Postmen.

2021年2月16日

This is a great shipper app. Allows us to connect our FedEx account easily. We like all the apps from this developer!

jeanpierreklifa.com
美国
17分钟 人在使用应用
AfterShip已回复 2021年2月21日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Postmen Team

2023年3月24日

Ankush was very helpful, love the service, was very patient, really happy with it! .................

Naomi Besson Swimwear
美国
1分钟 人在使用应用
2024年9月28日

Great communication, they reply quickly. and the app is very easy to use

ACQUIRE
南非
2天 人在使用应用
2024年5月13日

it is very good assistance

T-BON
美国
大约2小时 人在使用应用
2024年4月17日

I ran into a couple of issues setting up a new account and Harvinder of their chat help team was absolutely great in helping me resolve the issue. Very solicitous, friendly and competent. I really appreciate this.

Beauty Care Brazil
巴西
3个月 人在使用应用
2024年4月3日

I'd like to take a moment to commend Harvinder for his outstanding service in assisting me with creating a custom label. His dedication and expertise made the process smooth and successful. Thank you for the exceptional service!

BYTFS
美国
大约6小时 人在使用应用
2024年4月1日

Neha was very supportive and friendly, she was also very quick when finding information for me. really appreciate the customer service that helped me a lot

Anime Haven
越南
29分钟 人在使用应用
2023年11月4日

Nallnee has provided me great customer service and hope to work with her again

Essentialist Travel
英国
大约13小时 人在使用应用
2023年8月27日

Aditya from Aftership Shipping's customer service was accommodating.
She was not short with me in her response and was not dismissive, which I have had with some Aftership reps. She was attentive and patient.
Thank you
Katherine
Shop Baby Boutiques

Shop Baby Boutiques
美国
22分钟 人在使用应用
2023年8月23日

Good.............. Ayushi ma'am provided good demo for the application I am very happy................

Mahavir Group Enterprise
印度
大约21小时 人在使用应用
编辑时间:2023年4月27日

The help desk did not really help me you get what I wanted. Initially I thought that it had but I was sent to a USA link when I'm in UK.

be.loved fashion & beauty
英国
大约2小时 人在使用应用
AfterShip已回复 2023年6月8日

I am sorry for the inconvenience. Your feedback has been registered. Please note that we will be contacting you via email shortly.

Please note that AfterShip is an organization that provides support globally regardless of country. Hence the URL shared with you is a .com domain for everyone. Also, our support centers are also available worldwide. Furthermore, a . UK domain is required when the business is primarily located in the UK.

Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

2023年3月6日

My problems were resolved very quickly! I highly recommend. Customer Service was top notch!! Thank you Ankush Moazzam

Luxe Picks
美国
6分钟 人在使用应用
2023年1月8日

Great customer support and great app, would highly recommend to anyone trying to automate there shipping

Restorecricket
英国
12分钟 人在使用应用
2022年10月13日

i use this to integrate Canada post with shopify, works great . when i was having a problem (newbie here) I reached out to the online help chat, and I got help right away!!!

Sassylites Candle Co
加拿大
2天 人在使用应用
2022年5月24日

Great quick service! Support team member was very knowledgeable. Will be using this app for a long time.

Sevan Sportswear
加拿大
大约21小时 人在使用应用
2022年4月18日

I use this app to ship all my orders and it is really easy to use thank you guys so much for this app. I will be sharing the information about this app to all my friends and family that currently has their own business

Kiery-Fashion.com
美国
1天 人在使用应用
2022年4月17日

Support team ( Prathik ) was so helpful and resposive . we had an issue with Auto Rutun Label generating , Prathik solved it in a minute .

Miss Address
加拿大
大约1小时 人在使用应用
2021年12月28日

Samad was very helpful, there can be a lot of changes to make it a little better but I am satisfied thank you.

HUEGIRLSZ
美国
大约1小时 人在使用应用
2021年12月7日

App looks like it has promise but is missing basic features - Can't split orders for example which means if customers buy items that are too large for one box you can't use the app, items that ship from multiple locations are also off the list.

Hot Rod fuel hose by One Guy Garage
加拿大
大约22小时 人在使用应用
AfterShip已回复 2021年12月7日

We are really sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met.

We have duly noted your concern regarding the ongoing issue. We are investigating it and you will soon hear from our team and will try to resolve it for you as soon as possible.

Also, kindly note that,

1- We do not have feature of split orders as of now and we have raised the feature internally.
2- We do support multiple ship from locations

I hope this helps and clarifies.

We are also available 24/7. You can always contact us via the live chat option available on your account or email us at support@postmen.com

We regret the inconvenience caused to you.

Regards,
Anurag Pal
Team Postmen

2021年11月3日

I wasn't ready to purchase anything but got charged $20. The customer service was so helpful in making sure I got a refund.

927th Street
美国
42分钟 人在使用应用
2021年11月3日

Automizely and Shopify are the perfect combination. They make running an ecommerce business totally stress free

BROOKLYN REPUBLIC
美国
大约1年 人在使用应用
2021年10月5日

I choose postmen because it is comfortable to use with aftership app, and there customer service is very kind and nice. I was having a problem to add my courier but they helped me very nicely. So far I really like the apps to use easy and clean.

MOCHILALA.Boutique
美国
1天 人在使用应用
2021年10月1日

Easy setup..friendly help on the other line. Haven't used the product yet, my store launches in a week

Elevation Delta
美国
14分钟 人在使用应用
2021年9月15日

Himanshu efficient service. SOLVE MY PROBLEM VERY FAST. GOOD SERVICE GOOD SERVICE, GOOD SERVICE, GOOD SERVICE!!

VARI & CO.
新加坡
大约3小时 人在使用应用
2021年8月29日

Customer support seems to be top notch. Interface is friendly and easy to use. No hidden paid services. Pretty great app!

AlphaKeys
加拿大
大约1小时 人在使用应用
2021年8月24日

Had a great customer service experience, haven't had chance to use it yet but looking very promising

Buddy bottles.
芬兰
4分钟 人在使用应用
编辑时间:2021年8月19日

I loved how easy it was to get help because I've been working unconventional hours but they helped me asap I wish everyone was so helpful

ADC Ink's (2021)E-Sentials-N-Things
美国
8分钟 人在使用应用
2021年8月13日

Very easy to follow UI. Incredibly prompt support staff. And the pricing model is something that will definitely win a lot of customers.

Ultrahuman HQ
印度
4天 人在使用应用
AfterShip已回复 2021年8月14日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Postmen Team

2021年8月8日

I was surprised that this free app offered better (24/7) customer service and more robust functionality (more carriers) than many paid apps. Amazing!

Full Proof Baking
美国
大约2小时 人在使用应用
2021年8月3日

Simple to use. My store auto ships to the US, but the few international orders caused me to find an alternative shipping option. Postmen has met this need and been very quick to answer my questions via the chat feature.

banners af
美国
大约2个月 人在使用应用
2021年7月29日

Best customer service I've ever experienced with an app. They walked me through the entire process to help get me set up and i couldnt have asked for better service. Thank you! I completely recommend this app!!!

Juicy-Junk
美国
5个月 人在使用应用
2021年7月26日

The app works well, is user-friendly, and helps speed up my workflow for shipping out products. Would recommend.

Cozy Fort Couch
加拿大
2个月 人在使用应用
2021年7月21日

I have recently added this service to my store. A great app that provides easy shipping management with discount offers, and most of all they have a helpful and responsive support team.

Amir - Strings
美国
大约19小时 人在使用应用
编辑时间:2021年7月13日

The app is really great! Very helpful and responsive customer service, I got my issues solved within minutes

To My Daughter
英国
大约1个月 人在使用应用
AfterShip已回复 2021年7月1日

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@postmen.com

Regards,
Neelima Aggarwal
Team Postmen

2021年7月8日

Best customer services. I like the app, it really help me save lot. The interface is easy to work on.

babymommi.com
美国
10分钟 人在使用应用
2021年7月7日

Amazing support , the lady was super supportive and told me how it worked step by step, fingers crossed on how everything goes as I commence shipping.

Opalluxe Limited
英国
21天 人在使用应用
2021年7月2日

I like it and recommend it.
I was using another application but it was payed and not has the flexibility of this one.

MJDZ Shop
阿曼
21分钟 人在使用应用
编辑时间:2021年7月1日

Overall good although there can be some tweaks implemented to provide a WOW experience. Haven't noticed much of a difference in rates vs. Shopify but one major plus for us with Postmen that we didn't benefit from with Shopify is related to rewards points. Our business credit card triples the points on shipment related purchases. Here are some things we're hoping to see improved in the future: Considering we ship items ranging in sizes, the ability to save preset sizes would be awesome and save us a ton of time. It's also a bit frustrating that customer service doesn't readily have an answer/resolution to issues when called upon and thus following up with them is necessary.

Ultrachic Château
美国
大约1个月 人在使用应用
AfterShip已回复 2021年7月1日

Thank you for your valuable feedback.

We are eager to offer you the best service experiences for always.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Nitish
Team Postmen

编辑时间:2021年6月29日

so sick! I loved it. it really has helped my business do better. I LOVE LOVE LOVE LOVE LOVE LOVE THIS APP. !!!

Melted Vinyl Coffee
美国
13分钟 人在使用应用
2021年6月27日

best and easy fir use and its free what do you even want, you are getting unlimited labels, thats all i needed.

NB apparels
印度
10分钟 人在使用应用
2021年6月11日

This is the worst support I've ever experienced. I added this app a month ago to connect my Canada Post account to Shopify and every time I try and create a label I get an error. I've reached out to support every second day and EVERY single one of them said, "give me 6-12 hrs and I promise I will help you". Guess what? None of them did. Deleting the app and moving on as they clearly do not care about helping find and fix the issue.

Dirty Jane
加拿大
22天 人在使用应用
AfterShip已回复 2021年6月11日

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Postmen

2021年6月11日

..........................................................................................................................................................................................................................................................

NEPTUNE-ENTERPRISES
印度
6分钟 人在使用应用
2021年6月9日

I like it and recommand it.
I was using another application but it was payed and not has the flexibility of this one.

LachTaxi
德国
19天 人在使用应用
2021年6月2日

We'll see once orders start coming in but so far so good lol, and it wants me to meet 100 characters so there it is and then some

SuperNovasStuff
美国
11分钟 人在使用应用
2021年6月1日

Doesnt try to upsell something you dont want or need. Does the label creation as you would expect. You should check them out

The Bee Family Shop
西班牙
6个月 人在使用应用
AfterShip已回复 2021年6月1日

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Neelima Aggarwal
Team Postmen

2021年5月27日

Great App! Support was quick and friendly. I really like how it is easy to use and I really look forward to working with this app. So Far so Good!

My Fancy Inc
南非
大约2小时 人在使用应用
2021年5月12日

I haven't started using this app fully, as I am still quite new to Shopify. I have been using Shopify to fulfill my orders, however I am looking forward to giving this app a chance. I had a few questions and Riyaz was able to answer all of them in a timely manner. Thank you Riyaz for the amazing support! I definitely recommend this app, as it seems pretty straight forward and integrates very well with your Shopify orders.

Maison De Finesse
加拿大
6个月 人在使用应用
2021年5月12日

Great App! I really like how it is easy to use and I really look forward to working with this app. So Far so Good!

Gold'n Linx
加拿大
43分钟 人在使用应用
2021年5月11日

it could be so useful app if keep free virsion ..mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmddd

WOODHOODGOLF
美国
大约1小时 人在使用应用
AfterShip已回复 2021年5月11日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are very excited to see how we can make your experience the best with postmen.

Feel free to contact us in case of any questions, 24/7 via our live chat support option on the app.

Regards,
Nitish
Team Postmen

2021年5月2日

Great app, definitely would recommend it! Easy navigation and the support team is nothing but great.

Fearmoore
加拿大
大约2小时 人在使用应用
2021年4月20日

awesome awesome awesome awesome awes aoemondwndienfnefnkewnfoinewiofnewdnvendvineininerionfcioren awesome

Chimney Boys
美国
13分钟 人在使用应用
2021年4月18日

These folks are the best. Every support person I have talked to has been friendly, helpful, and knowledgeable. Their help is much appreciated. Keep up the good work.

Mountain Trading Company
美国
1天 人在使用应用