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Almost impossible to reach them. I have a basic question which has not been answered in 10 days.
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Tried to set up a shipper account. It did not work. Customer service was slow and not helpful. At this point we cannot use the app as intended as it is not possible to set up a shipper account for our UPS store.
The app is really great! Very helpful and responsive customer service, I got my issues solved within minutes
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@postmen.com
Regards,
Neelima Aggarwal
Team Postmen
Good App for creating labels all in one place. Works well with Shopify. Easy install and setup. Must have if you ship/create labels.
I choose postmen because it is comfortable to use with aftership app, and there customer service is very kind and nice. I was having a problem to add my courier but they helped me very nicely. So far I really like the apps to use easy and clean.
I have just installed this app, but so far it looks great. I think this may really speed up my shipping process. Support is super quick at replies.
So far communication has been horrific! We are trying to launch our new site and yet no one has come back to us for 6 days. Terrible service and will leave if we don't hear back. What a shame as promised so much.
it could be so useful app if keep free virsion ..mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmddd
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are very excited to see how we can make your experience the best with postmen.
Feel free to contact us in case of any questions, 24/7 via our live chat support option on the app.
Regards,
Nitish
Team Postmen
This is really a great app makes your easy. You can mange and track your order directly from their website