Overall rating
4.4
Counts per rating level
  • 74% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive shipping and tracking features, particularly for those handling multiple fulfillments. It's praised for its user-friendly interface, automation of shipping and return processes, and discounted shipping rates. Many appreciate the easy generation of shipping labels. Support is described as fast, responsive, and effective in problem-solving. The app is valued for its convenience, efficiency, and cost-saving benefits.

November 30, 2023

Customer service on this app is great! They are patient and polite, and really take the time to help newbies navigate the app! Highly recommend!
5 stars to Neha!

acup-acuppa
United States
14 days using the app
November 4, 2023

Nallnee has provided me great customer service and hope to work with her again

Essentialist Travel
United Kingdom
27 days using the app
August 29, 2023

works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.

Goode Rider
United States
Over 2 years using the app
September 15, 2023

Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.

The Keratin Store
United States
14 days using the app
November 20, 2023

Amazing team that was super helpful!

Hunting Douche
United States
37 minutes using the app
Edited March 21, 2024

Très efficace. Une assistance à votre écoute. Un très bon service. Super service de la part de Ankit Pathak

Misericordia
France
August 23, 2023

Good.............. Ayushi ma'am provided good demo for the application I am very happy................

Mahavir Group Enterprise
India
About 21 hours using the app
Edited May 25, 2023

Moazzam listened to my needs and went out of his way to answer my question.
_______________________________________

Officine Générale
France
6 days using the app
August 27, 2023

Aditya from Aftership Shipping's customer service was accommodating.
She was not short with me in her response and was not dismissive, which I have had with some Aftership reps. She was attentive and patient.
Thank you
Katherine
Shop Baby Boutiques

Shop Baby Boutiques
United States
22 minutes using the app
Edited April 27, 2023

The help desk did not really help me you get what I wanted. Initially I thought that it had but I was sent to a USA link when I'm in UK.

be.loved fashion & beauty
United Kingdom
About 2 hours using the app
AfterShip & Automizely replied June 8, 2023

I am sorry for the inconvenience. Your feedback has been registered. Please note that we will be contacting you via email shortly.

Please note that AfterShip is an organization that provides support globally regardless of country. Hence the URL shared with you is a .com domain for everyone. Also, our support centers are also available worldwide. Furthermore, a . UK domain is required when the business is primarily located in the UK.

Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com