PostPilot Direct Mail Platform

PostPilot has been a game-changer for our acquisition and retention efforts. Their platform offers multiple smart strategies to re-engage inactive customers, and their top-notch design team consistently brings our campaigns to life with high-impact creative. We've seen a noticeable lift in performance across the board. PostPilot has truly been a huge boost to our marketing results.

Love this direct mail service for several reasons:

1. Direct integration to Shopify and Klaviyo makes it easy to segment customers
2. Our retargeting direct mail has a great ROAS
3. Great client services. I wish all my account managers across my tech stack were as great at Horacio!

Working with Taylor at PostPilot has been nothing short of transformative for our business. She doesn't just manage our account—she elevates it with strategic thinking and a genuine commitment to our success. Taylor has been instrumental in scaling our operations through thoughtful direct mail strategies, consistently bringing fresh opportunities that align perfectly with our growth objectives.

What truly sets her apart is her solution-oriented approach; no matter what challenges arise, she arrives prepared with creative answers and new possibilities to explore. Her partnership has become an invaluable asset to our marketing efforts, and the impressive results she's helped us achieve speak volumes about her expertise and dedication.

PostPilot has been amazing to round out our marketing initiatives. There are so many opportunities that integrate with what we're doing in Klaviyo and Yotpo. Our account rep, Horacio, makes things super easy and truly provides a concierge-like experience. This is a must have!

Great app, team is very responsive and able to make unique campaigns. I use at least 4 months a year around our high season and it's been a great added outreach to our marketing mix

PostPilot consistently provides the best ROI of our marketing channels. Taylor and the team are professionals at the top of their game. Incredibly proactive with a great team of designers. Highly recommended.

PostPilot is one of the most powerful tools in our retention arsenal. The platform is incredibly intuitive and integrates seamlessly with all the major players in our stack. From Klaviyo to Shopify to Segment, everything just works.

Beyond the tech, the team is top-notch. Our CSM Piper is a true pro, sharp, strategic, and always a step ahead. She consistently brings smart recommendations to the table and makes every interaction feel valuable. Whenever we have a question or need support, the PostPilot team is fast, thoughtful, and genuinely helpful.

If you're serious about building a real connection with your customers, PostPilot should be at the top of your list. Highly recommend.

Our partnership with PostPilot has enhanced our campaign effectiveness, delivering results that exceed our expectations. By seamlessly integrating their team with ours, we provide the content while they handle card creation and mailing preparation. We can't imagine not having this valuable resource today with a dedicated account rep who is always ready to address any issues.

We've been very pleased with the results of our campaigns with Post Pilot. It's been a fantastic way to connect with our customers, and the response has been super positive. A special shoutout to our Account Manager, Marina, who always goes above and beyond to ensure everything runs smoothly.

As a Director of Revenue, Post Pilot has been a game changer in terms of actual lift in our bottom line. We have specific automations that trigger repeat purchases and I can use the service to do targeted mailing campaigns. Physical mail is not dead in 2025. PostPilots platform makes it easy to set up campaigns and our CSM, CJ is worth her weight in gold!

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Still one of the best apps on shopify and only getting better