PostPilot Direct Mail Platform

PostPilot has helped us scale our Direct Mail Program with real time tracking, quick lead times, and great incremental results. They have stood out as a solution to help digitize a channel that historically struggled to compete with other digital marketing efforts. PostPilot is great to work with and the team has been very helpful since we started with them.

PostPilot has been a fantastic addition to our retention strategy. The direct integrations with Shopify and Klaviyo make segmentation seamless, and it’s a great complement to our email and SMS programs. Our winback campaigns have delivered strong, incremental ROAS. Their client services team—especially Michael—has been a true strategic partner, always responsive and collaborative. Plus, their creative team takes on the design lift quickly and on-brand, which has been a huge help to our internal team. Highly recommend!

We've been using PostPilot for a little over a month and have seen immediate good results (over 7 ROAS) with our initial Winback campaign. Very happy with our rep, Austin, as well as the design team for their excellent work.

The "done for you" service is exceptional. Our team doesn't have to spend time on strategy or design. We simply give feedback and approval. It's an easy win and we're very glad we signed up. Highly recommended.

PostPilot is making direct mail easy, accessible and effective for ecommerces. It's a really novel idea and one I'm glad to have stumbled upon.

I can't say enough positive things about my interactions with our account manager, Randall. He's brought new strategy to our business within the PostPilot ecosystem as well as outside of PostPilot. This is probably the first time in my career where it's truly felt like an account manager has our business' interests at the forefront of their minds & not just the talk track of their employer in mind. It's been a really refreshing experience.

One of the best services we've used! The product itself is a huge success allowing us to easily and quickly mail our audience. The team in postpilot is above and beyond - professional, quick, available! My only complaint to myself is not using it earlier...

We are so pleased with the results we've seen from our PostPilot campaigns! Launching direct mail for the first time was a huge unlock for our business and has really helped diversify our sales channels and former over-dependence on digital ads. Our account manager Jané Riley is wonderful to work with, alway quick with communication and a great strategic partner. I highly recommend PostPilot for your direct mail needs - they make the process so easy and we saw a return on investment immediately. The channel keeps growing and growing and has been one of the best strategic decisions we've made this year.

Love working with Post Pilot, they make it so easy to plan campaigns, hold hands from creative to reporting and the platform integrations with Shopify and Klavyio are a huge plus. As an added bonus, customer service is excellent, big shout to Tristin and Mikaela!

PostPilot has been a game-changer for our retention and storytelling strategy. Their team makes it incredibly easy to create personalized, on-brand postcards that genuinely connect with our customers. The team is proactive, collaborative, and always thinking one step ahead—which has helped us turn direct mail into a powerful channel for both surprise-and-delight moments and strategic campaigns. Highly recommend them to any brand looking to bring real-world touchpoints back into the customer journey.

Amazing team to work with and have led very impactful direct mailer campaigns for our small bis!

This was a great, user friendly app for creating and tracking our direct mail campaign. The PostPilot staff, Lauren specifically, was so helpful as we launched and optimized our campaign. Would definitely recommend Postpilot for any brands thinking of trying direct mail!