PostPilot Direct Mail Platform

PostPilot has been an incredible partner in helping us elevate our retention efforts. Their platform is easy to use, and their team’s strategic guidance—especially from our rep, Christie—has made a real impact. Plus, their design services understand our brand so well—it feels like an extension of our own team. Highly recommend to any brand looking to add direct mail to their marketing mix.

We've really enjoyed working with Postpilot and creating engaging ways to communicate with different customer segments via direct mail. Mikaela at Postpilot is our account manager and it feels she is an extension of our team. She is dedicated to our success, comes up with wonderful ideas and helps execute our strategy and achieve our goals! The platform itself is very easy to navigate too.

PostPilot has been a great direct mail partner for us since we launched with them at the beginning of last year. We switched from another provider and the onboarding was seamless. The account team is great and always there to lend a hand and offer recommendations. The platform is easy to use and understand and the integration they have available with Klaviyo and Shopify just makes things really easy for us. Prices are also competitive and we've seen success in growing our programmatic campaigns. Overall, it's a great option for those looking for a direct mail partner.

We’ve had a fantastic experience with PostPilot since launching in November. From day one, we saw strong ROAS and have remained profitable ever since. The platform continues to deliver results, and we’ve been impressed with how consistent the performance has been.

A special shoutout to our Customer Success Manager, Horacio, who has been incredible to work with—responsive, proactive, and truly invested in our success. The design team is equally impressive; they understand our brand vision and consistently provide high-quality creative with quick turnarounds and thoughtful suggestions.

We’re so glad we partnered with PostPilot—it’s been a game-changer for our marketing strategy.

We started using Post Pilot in Q3 of last year & we quickly saw efficient results & we are able to meaningfully re-engage with our customers and scale LTV at a high ROAS. We've enjoyed working with the team on different creative and promo concepts for each campaign and are excited to test into new tactics this year.

We expected PostPilot to be one of the least efficient marketing channels for us... and it turned out to be the most efficient spend in our business (a consistent ~22x ROAS). Sitematch targeting has been really great - I'm genuinely impressed. To top it off, our account manager Piper is a legend and she's been super helpful since day 1. Highly recommend giving this a shot if you're on the fence!

We've been using email, sms for years for our ecomm business and working with Postpilot was extremely easy to get going with print mail. We had weekly meetings with the same person on their team who was a huge help in conceiving ideas for us, strategies and implementing the campaigns. I was suprised how little work it took on our end thanks to Postscript taking on so much of the work.

Current customers receiving a physical promotion in their hands definitely woke them up and we heard from many they liked it and it sat in their house reminding them about us long after their phone was put down or computer turned off so I think it was a good compliment to our existing digital marketing.

PostPilot has been a fantastic partner for our direct mail campaigns. Their platform is easy to use, and the support is top-notch. We’ve been especially impressed with the dedicated account reps—they're knowledgeable, proactive, and always looking for ways to improve campaign performance. The design team is equally impressive, consistently delivering high-quality creative on tight deadlines.

We truly value the level of service and expertise PostPilot provides. It’s been a great experience all around.

We were initially hesitant about direct mail marketing, but partnering with PostPilot has proven to be a highly effective decision. Their team has consistently delivered strong results and exceeded our expectations.

What truly distinguishes PostPilot is the caliber of their team. From the outset, our account managers have been remarkably engaged, responsive, and strategic. They’ve taken the time to truly understand our brand, offering thoughtful guidance and continuously refining our campaigns for maximum impact. It’s clear they operate not just as a vendor, but as a true extension of our internal team.

For brands focused on retention and meaningful customer touchpoints, PostPilot is a standout partner we confidently recommend.

We have been using PostPilot for almost a year now, and we have been more than impressed with our results, and service. We are continuing to build out new automations and see success. Horacio has been great to work with.