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We've been using PostPilot for a little over a month and have seen immediate good results (over 7 ROAS) with our initial Winback campaign. Very happy with our rep, Austin, as well as the design team for their excellent work.
The "done for you" service is exceptional. Our team doesn't have to spend time on strategy or design. We simply give feedback and approval. It's an easy win and we're very glad we signed up. Highly recommended.
Our partnership with PostPilot has enhanced our campaign effectiveness, delivering results that exceed our expectations. By seamlessly integrating their team with ours, we provide the content while they handle card creation and mailing preparation. We can't imagine not having this valuable resource today with a dedicated account rep who is always ready to address any issues.
We are so pleased with the results we've seen from our PostPilot campaigns! Launching direct mail for the first time was a huge unlock for our business and has really helped diversify our sales channels and former over-dependence on digital ads. Our account manager Jané Riley is wonderful to work with, alway quick with communication and a great strategic partner. I highly recommend PostPilot for your direct mail needs - they make the process so easy and we saw a return on investment immediately. The channel keeps growing and growing and has been one of the best strategic decisions we've made this year.
Working with the PostPilot team has been a fantastic experience. Their guidance has been incredibly impactful, and the results speak for themselves. I highly recommend them!
We've been using Post Pilot since 2022, and the platform has made significant strides since then. They genuinely value product feedback and are quick to implement improvements. For example, when we first started, they didn’t offer holdout groups, so we had to manage that manually—a challenging task. Now, they provide holdout groups, which has been a fantastic addition and great to see incremental lift.
Their design team is great. We have strict brand guidelines, and they are able to keep up and meet our standards. It usually takes 1-2 iterations needed to finalize the creative.
One improvement I’d love to see is the ability to adjust the attribution timeline, which is currently fixed at 60 days.
The team is very responsive, helpful, and communicative.
I recommend giving Post Pilot a try.
Postpilot is the premier service for sending direct mail -- and our rep, Randall, is great! They are fabulous and a great way to add another channel to your marketing efforts.
I have been continuously impressed by the capabilities and the team over at PostPilot (Drew is our account rep, he's great).
It's rare that a Shopify App deserves 5 stars, but because of the benefits x price x team over at PostPilot, it's a no brainer.
Post Pilot is incredible for our business. Tori is amazing to work with and is always willing to help with any of our requests. We have seen incredible results with Post Pilot as compared to other providers. We can't recommend them enough.
We've seen amazing results from PostPilot, along with incredible support from their team. Just amazing all around. Shouts out to Piper!
Amazing team to work with and have led very impactful direct mailer campaigns for our small bis!