PostPilot Direct Mail Platform

We’ve had a fantastic experience with PostPilot since launching in November. From day one, we saw strong ROAS and have remained profitable ever since. The platform continues to deliver results, and we’ve been impressed with how consistent the performance has been.

A special shoutout to our Customer Success Manager, Horacio, who has been incredible to work with—responsive, proactive, and truly invested in our success. The design team is equally impressive; they understand our brand vision and consistently provide high-quality creative with quick turnarounds and thoughtful suggestions.

We’re so glad we partnered with PostPilot—it’s been a game-changer for our marketing strategy.

Great app, team is very responsive and able to make unique campaigns. I use at least 4 months a year around our high season and it's been a great added outreach to our marketing mix

PostPilot is one of the most powerful tools in our retention arsenal. The platform is incredibly intuitive and integrates seamlessly with all the major players in our stack. From Klaviyo to Shopify to Segment, everything just works.

Beyond the tech, the team is top-notch. Our CSM Piper is a true pro, sharp, strategic, and always a step ahead. She consistently brings smart recommendations to the table and makes every interaction feel valuable. Whenever we have a question or need support, the PostPilot team is fast, thoughtful, and genuinely helpful.

If you're serious about building a real connection with your customers, PostPilot should be at the top of your list. Highly recommend.

PostPilot has been a game-changer for our acquisition and retention efforts. Their platform offers multiple smart strategies to re-engage inactive customers, and their top-notch design team consistently brings our campaigns to life with high-impact creative. We've seen a noticeable lift in performance across the board. PostPilot has truly been a huge boost to our marketing results.

PostPilot has been a great direct mail partner for us since we launched with them at the beginning of last year. We switched from another provider and the onboarding was seamless. The account team is great and always there to lend a hand and offer recommendations. The platform is easy to use and understand and the integration they have available with Klaviyo and Shopify just makes things really easy for us. Prices are also competitive and we've seen success in growing our programmatic campaigns. Overall, it's a great option for those looking for a direct mail partner.

PostPilot has been amazing to round out our marketing initiatives. There are so many opportunities that integrate with what we're doing in Klaviyo and Yotpo. Our account rep, Horacio, makes things super easy and truly provides a concierge-like experience. This is a must have!

We just started using Post Pilot (on their Growth plan) after hearing rave reviews, and could not be happier. The setup process was incredibly easy, and the Customer Success team did a great job tailoring things to our specific business needs. The designs were great, turnaround time was under a business day, and we are thrilled to be up and running so quickly. Highly recommend working with this company and their service!

We've been using email, sms for years for our ecomm business and working with Postpilot was extremely easy to get going with print mail. We had weekly meetings with the same person on their team who was a huge help in conceiving ideas for us, strategies and implementing the campaigns. I was suprised how little work it took on our end thanks to Postscript taking on so much of the work.

Current customers receiving a physical promotion in their hands definitely woke them up and we heard from many they liked it and it sat in their house reminding them about us long after their phone was put down or computer turned off so I think it was a good compliment to our existing digital marketing.

PostPilot has been a fantastic partner for our direct mail campaigns. Their platform is easy to use, and the support is top-notch. We’ve been especially impressed with the dedicated account reps—they're knowledgeable, proactive, and always looking for ways to improve campaign performance. The design team is equally impressive, consistently delivering high-quality creative on tight deadlines.

We truly value the level of service and expertise PostPilot provides. It’s been a great experience all around.

Working with Taylor at PostPilot has been nothing short of transformative for our business. She doesn't just manage our account—she elevates it with strategic thinking and a genuine commitment to our success. Taylor has been instrumental in scaling our operations through thoughtful direct mail strategies, consistently bringing fresh opportunities that align perfectly with our growth objectives.

What truly sets her apart is her solution-oriented approach; no matter what challenges arise, she arrives prepared with creative answers and new possibilities to explore. Her partnership has become an invaluable asset to our marketing efforts, and the impressive results she's helped us achieve speak volumes about her expertise and dedication.