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Working with Taylor at PostPilot has been nothing short of transformative for our business. She doesn't just manage our account—she elevates it with strategic thinking and a genuine commitment to our success. Taylor has been instrumental in scaling our operations through thoughtful direct mail strategies, consistently bringing fresh opportunities that align perfectly with our growth objectives.
What truly sets her apart is her solution-oriented approach; no matter what challenges arise, she arrives prepared with creative answers and new possibilities to explore. Her partnership has become an invaluable asset to our marketing efforts, and the impressive results she's helped us achieve speak volumes about her expertise and dedication.
We've used Post Pilot for a few years now and we love it! Highly recommend if you're looking for other marketing opportunities outside of digital.
We've been using email, sms for years for our ecomm business and working with Postpilot was extremely easy to get going with print mail. We had weekly meetings with the same person on their team who was a huge help in conceiving ideas for us, strategies and implementing the campaigns. I was suprised how little work it took on our end thanks to Postscript taking on so much of the work.
Current customers receiving a physical promotion in their hands definitely woke them up and we heard from many they liked it and it sat in their house reminding them about us long after their phone was put down or computer turned off so I think it was a good compliment to our existing digital marketing.
If you're not doing direct mail marketing, you're falling behind. PostPilot has skyrocketed our retention and allowed us to reach our customers in a totally new, and fun way. The ROI is undeniable.
What really sets them apart is their team. Our account reps have been incredibly hands-on, responsive, and proactive since day one. They take the time to understand our brand, guide our strategy, and optimize every campaign we launch. It doesn’t feel like we’re working with a platform—it feels like we’ve got an extension of our internal team.
Highly recommend them if you’re serious about scaling through retention and creating a new touchpoint your customers will actually notice!
We've really enjoyed working with Postpilot and creating engaging ways to communicate with different customer segments via direct mail. Mikaela at Postpilot is our account manager and it feels she is an extension of our team. She is dedicated to our success, comes up with wonderful ideas and helps execute our strategy and achieve our goals! The platform itself is very easy to navigate too.
PostPilot has been an incredible partner in helping us elevate our retention efforts. Their platform is easy to use, and their team’s strategic guidance—especially from our rep, Christie—has made a real impact. Plus, their design services understand our brand so well—it feels like an extension of our own team. Highly recommend to any brand looking to add direct mail to their marketing mix.
Post Pilot has been a super easy partner to set up our direct mail program. Our account manager Yekaterina was phenomenal in her set up and delivery of program success. They can work with budgets of all size and have every type of campaign and targeting you would traditionally find in digital ads. Would recommend them (and have) for anyone exploring a direct mail program.
Great additional touch point to add to your retention stack with a team that supports you along the way. The Klaviyo integration makes all the segmentation really intuitive and let's you get surgical with the sends.
PostPilot has been a game-changer for our marketing strategy.
With their support, we were able to successfully scale our Direct Mail channel, and the ROI has been very strong. The platform is easy to use, and the team, especially our account manager, Yekaterina has been fantastic from setup through execution. PostPilot offers the kind of targeting and segmentation you’d expect from top-tier digital platforms, but through the power of print. Highly recommend them to any brand looking to diversify their acquisition or retention strategy.
One of the best services we've used! The product itself is a huge success allowing us to easily and quickly mail our audience. The team in postpilot is above and beyond - professional, quick, available! My only complaint to myself is not using it earlier...