Reviews (149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report significant ROI and ROAS improvements, with some seeing a ~22x ROAS using this app. It integrates seamlessly with Shopify and Klaviyo, supporting effective customer segmentation and campaign management. Features like automated winback campaigns and birthday cards are highly valued. The "done for you" service, managing strategy and execution, along with proactive customer support, are particularly appreciated for enhancing direct mail marketing and customer engagement.
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We’ve been using PostPilot for a while now, and the results have been nothing short of amazing. As a brand constantly seeking meaningful ways to reconnect with customers, PostPilot has provided an incredibly efficient, scalable, and cost-effective solution for direct mail marketing.
The platform is intuitive and easy to use. From designing eye-catching postcards to setting up automated campaigns. The customer support and management is top-notch. The PostPilot team truly cares about helping their clients succeed. They're proactive, responsive, and full of great suggestions to optimize campaign performance. Plus, having a team that understands eCommerce and integrates directly with platforms like Shopify has made implementation a breeze.
As Head of Growth Marketing, I’m constantly looking for high-leverage ways to drive retention and LTV without adding more to our team's plate. PostPilot has become one of our most effective channels. It’s shockingly easy to set up, integrates seamlessly with Shopify, and lets us trigger campaigns based on real customer behavior. We’ve seen solid returns, especially with winback and post-purchase flows. Honestly, it’s one of the few platforms that delivers both automation and real-world impact. Highly recommend it if you're serious about lifecycle marketing.
As a plus their team has been really great to work with and often will take a lot of the designs and segmentation work off our plates.
We've used PostPilot for several years now, and they've played an integral role in our retention and acquisition initiatives. The platform makes it easy to track performance and compare results, especially given their integration with Shopify. Plus, their customer support is top-notch; our CSM's Mikaela and Tristin are quick to respond, strategic, and a pleasure to work with. Through lots of testing, we've landed on a strategy that works well for us and delivers strong results on IROAS; this has been a significant win for our company!
We've been using PostPilot for 7 months and have been impressed with the price, service, quality, and dashboards from day 1. I personally really appreciate their design service, alleviated the work on our internal creative team. One off sale sends are great, but we've also already integrated mailers into nearly 20 automations so we're able to tailor messages based on customer actions and rely less on discounting. Highly recommend! You're likely to be blown away by the ROI!
PostPilot has been an outstanding partner. Their platform is easy to use, and our account manager Isaac made launching direct mail completely seamless. He’s been incredibly helpful every step of the way- quick to respond, giving new ideas, and always on top of it. We’d highly recommend PostPilot to any brand looking for a smooth, effective direct mail solution.
We started using Post Pilot in Q3 of last year & we quickly saw efficient results & we are able to meaningfully re-engage with our customers and scale LTV at a high ROAS. We've enjoyed working with the team on different creative and promo concepts for each campaign and are excited to test into new tactics this year.
As a Director of Revenue, Post Pilot has been a game changer in terms of actual lift in our bottom line. We have specific automations that trigger repeat purchases and I can use the service to do targeted mailing campaigns. Physical mail is not dead in 2025. PostPilots platform makes it easy to set up campaigns and our CSM, CJ is worth her weight in gold!
PostPilot has been a game-changer for our marketing! Their team makes it easy to create beautiful, targeted postcards that actually drive results. Highly recommend if you're looking to boost customer engagement in a fresh, personal way
Love this direct mail service for several reasons:
1. Direct integration to Shopify and Klaviyo makes it easy to segment customers
2. Our retargeting direct mail has a great ROAS
3. Great client services. I wish all my account managers across my tech stack were as great at Horacio!
We have been using PostPilot for almost a year now, and we have been more than impressed with our results, and service. We are continuing to build out new automations and see success. Horacio has been great to work with.