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When I first signed up for Postscript, I really liked it. Simple, easy fair pricing. I then took a break to try Attentive as I was offered a really appealing rate. I shut off Postscript, but noticed even with no texts going out, that every month within the first few days, it said all my credits were used.....which was not possible and the "sent texts" reflected this - 5,000 credits gone, with 0-124 texts sent only. Support said this is an "a typical issues" and they couldn't find the reason I was being ripped off. Their solution, was to push me to their new pricing plan which was $500 for all the same features.....a TOTAL SCAM. Disgusting. Their team wasted my time and although nice, were not very professional or accommodating. Attentive offered me upfront a much better pricing structure, I am not sure if I can share publicly so I will not, and we are a small company. Each site the bill is around $50-$150 a month. Honestly I am so disgusted with this company. Their software has an error, ripping me off, and they want ME TO PAY FOR it by switching to their new billing system which is $500/month for the pro plan, to have the same features I currently have. Sadly after somewhere around 3 years, I will be canceling all our Postscript accounts. Disgusting. One of the worst scams I have ever been exposed to. How many people actually keep track and audit texts vs credits? You should! And they wanted to switch me to an uncapped pay as you go model for 10x the price...yah, ok!
Postscript works great and Kyler did an amazing job troubleshooting my API issues! Highly recommend!
Love PS. Michael helped us optimize our page and stuck around with us for an hour to do it. Love their functionality and rockstar customer service!
Love the app its very easy to use. I came across some issues with my billing and Porshai was very helpful.
This is a great app that has helped us grow our business quite a bit over the last 12 months. Easy to use, and the support is excellent!
Support team is super helpful! App works great, prices are reasonable. Free pop up automatically embedded is nice, too!
We love the integrations this has with Klaviyo, recharge, and some other partners. We have already found it to be worth its weight in conversions.
I have tried 3 texting apps and this is by far my favorite! Super easy to use app that will definitely bring in a great ROI! Bryan was extremely helpful. Great customer service and an awesome app!
just started using the app, customer service is on point, they are making it very easy to navigate this app!
We had a little issue with some functions when it comes to Campaigns but Sylvia and Tyler in the customer support team did an unbelievable job at being responsive and helping out.