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My retail shop uses a welcome series coupon code for our new customers. We've been having trouble recently with the same subscriber being able to access a coupon code each time jumping onto our site. Not a huge deal but we want it to be special for our first time guests. Today I finally jumped onto a chat with a postscript guru. Michael is our saving grace! He quickly and efficiently helped to solve our problem we had been dealing with for a couple of months. HE IS CRUSHING IT! Extremely kind and helpful. Thanks again, Michael!
I was grinding my teeth with the thought of asking people that came to our coffee truck for an email address. POSTSCRIPT!... You guys are DOPE! If you guys are in the Long Beach, CA area... please visit us. Coffee is FREE for the whole team!
Love this SMS software and to be honest the support is just awesome. Highly recommend giving Postscript a try! You will not be disappointed!
We have started using Postscript for SMS marketing and are really seeing a benefit from using it. Their customer service team is so helpful and quick to respond.
Breanna helps me with all my questions and she was super helpful and kind. now I can sent text super easy thank you!
***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!
Fantastic app with fantastic service.
Would recommend if you are looking to send automated texts. Thanks!!
I had an amazing experience with CS of Postscript SMS today. Solved an issue in a short amount of time! Was very responsive through chat and got with engineering to fix the issue right away! I would highly recommend Postscript!
Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!
REVIEWING ON SUPPORT ONLY, because I'm so new to the app. I worked with Sandy and what more can I say, but she was great. The conversation was smooth, her answers were precise and helpful. Even after leaving the chat she hopped back in when I had another question, I wasn't left not knowing what to do, which I appreciate!