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First off, the pricing and more importantly, the customer service from Postscript is vastly superior to anything out there. Theyre always available to help with things when needed. For the most part, the user experience is pretty self explanatory and easy to build campaigns with. Most campaigns take like, 20 minutes or less to put together. It's not quite 5 stars for me simply because I've spent an hour designing 2 separate flows with responses to customers replies and both times the campaign never completed. The most recent of these went out to 6.8% of my list when it was supposed to go out to 100% of subscribers. It was a huge waste of my time and due to the time sensitivity of the message, couldnt be sent out later. Just be aware that the service isnt fully functional ALL the time.
Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!
I am VERY new to SMS marketing so I had a ton of questions getting everything set up to flow for my business and Sandy and Rachel have been SO great at answering all my questions - sending over links and making sure everything was running smoothly - I haven't sent out any texts yet, but just on the customer service alone its a win!
If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.
Tyler was super helpful! I am currently on the free trial, but I am loving it so much. Super easy to set up & navigate. I cannot wait to see how this helps my customers stay in the loop. Thank you!
Postscripts has been so easy to set up! I had a few questions and Taylor on chat support was so easy to chat and work with! Pricing of the program is incredible with unlimited number of keywords and plenty amount of credits!
Awesome app, great support! Highly recommended for Shopify + reCharge stores! Love how many integrations they have.
Unbelievable customer service. Response time is unreal. So far they have been able to address all my questions and concerns
Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.
So helpful. Extremely knowledgeable and I appreciate all the team's support. Super exciting to start.