Anmeldelser (1.957)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
28. januar 2021

Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!

Clean Remedies
USA
Næsten 3 år bruger appen
19. januar 2022

Customer support has been great, they're really responsive and able to deal with the issues I've encountered!

VizuArts
USA
Mere end 2 år bruger appen
30. april 2021

Insanely expensive for people with big lists (2k or more). Like nearly $100 to send 1 text. Awesome platform and super user friendly but it is so stupid expensive.

Agent84
USA
Mere end 2 år bruger appen
Redigeret 14. april 2021

Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.

DECKED
USA
Cirka 2 år bruger appen
23. juni 2021

Sylvia, Tyler, and Morgan have been great resources when the app gets a little confusing! Though the app itself is generally pretty easy to use. Any confusion on our end was mostly about when you schedule campaigns vs when you are billed for them.

Wanderer Bracelets Inc.
USA
Cirka 2 år bruger appen
14. maj 2021

I switched to this app from another text app and I am glad I did. I found it easy to use and is helping me grow my text list. I also liked the free 30 day trial which helped me get familiar with the app and made it easier when it was time to choose a plan that suited my needs. I had to take off a star because it's not that easy to insert gifs. The other app I switched from had a library of gifs to add to your messages but with postscript you have to go to another website to save the gif you want and then upload to postscript. I was having an issue uploading the gifs and reached out for help. Tyler helped me right away and stayed on the chat with me until we got it fixed. The customer service was great and he was very helpful! Thanks!

Golden Chic
USA
Næsten 2 år bruger appen
1. juli 2020

Zev was super helpful in the customer service chat!

Cardon
USA
Mere end et år bruger appen
26. juni 2023

What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.

Wholesome Story
USA
Cirka et år bruger appen
3. februar 2021

I've been testing about 3-4 different sms solutions this month and Postscript really has everyone else beat. Customer service, affordability, 1:1 chat feature, Klaviyo integration, gifs that don't require links to open. It's great. The only reason I didn't give 5 starts is I wish the forms allowed more advanced customization and there were smoother options to embed forms. I also wish we could purchase dedicated long numbers, sharing keywords makes things a little difficult. But I understand it keeps things affordable. I also wish we could send audio, but no one else is offering that yet anyway. Great job Postscript!

Mahnal
USA
12 måneder bruger appen
26. maj 2020

nice app so far, fast responding customer service resolved my issue i was having , thank you . just wish they integrated with mailchimp

Taste Of Style Glamtique
USA
11 måneder bruger appen