Postscript SMS Marketing

First of all the customer service is top tier! I had multiple questions on how to use the app and they answered all of my questions with no problem. The app is easy to use now and appears user friendly. I feel like a winner with this app now. I switched to this company from a previous app who had bad customer service and an ancient looking user face. I believe Postscript is actually cheaper too. Another plus! Love this app!

Pros: the customer service team via support chat is great. Wait times are super fast and I have solved many problems with their help! I also love the product back in stock feature is one of the options rather than an entirely separate app. Also really like the updated automations that were written for us.

Cons: A few more touch points during onboarding would have been good, and there's a few key metrics I feel are missing from analytics

Great app, even better service. I've hesitated on taking the plunge into text-marketing for a while, just being so accustomed to email only. Finally decided to do it. The Postscript app itself is already pretty intuitive, but of course, had questions come up as you would with any new tool. The Postscript team was SUPER responsive and over-shared rather than under-shared which I really appreciated. I had a great experience with Shannon and Zev, but I'm sure the whole team is just as helpful. Looking forward to continuing this text-marketing journey and seeing some great results!

Been using this app for about 4 days now. Setup was quick and easy. Great features. I still need to play around with the various options/functionality but no complaints so far. What is truly amazing is the customer service. Super quick and prompt support from the team. A couple of times I have got Sylvia and she is just awesome. Courteous, knowledgeable and extremely helpful - this is exactly what customer service should look like!

The support team was a big help! I am new to Postscript and she helped me navigate my first email conversion campaign. Excited to see the results!

Just downloaded and never looked back. Looking forward to seeing results and insane open rates and ROI. The most amazing team and support, which will make or break your experience and results. They go above and beyond, respond immediately and sound like normal and fun humans. Can’t wait to work with them and scale!

Sylvia, Tyler, and Morgan have been great resources when the app gets a little confusing! Though the app itself is generally pretty easy to use. Any confusion on our end was mostly about when you schedule campaigns vs when you are billed for them.

Super excited to start using this app. We're early into our trial and just setting everything up. The support staff have been great - very responsive, helpful and patient! Excited to start implementing the Postscript features!

Fantastic service so far! Really enjoying the Postscript app and look forward to exploring the features soon.

This is the best app you will find for SMS massive for your shop. The team support is amazing and very quick response. 100% recommended.