Postscript SMS Marketing , 1.953 Rezensionen

Today I had the pleasure of working with Shannon from Customer Support. Shannon went well above and beyond my expectations! Not only did she help me with my original questions, but she helped to take my Postscript app to a whole other level for my business! Their CS team ROCKS!

This app has been a dream so far. Really easy to set up automations and to run campaigns. Customer support is quick and helpful. I recommend!

This app has changed my life and stuff. It's a great app and a great way to keep in touch with customers. I wouldn't choose any other app to protect and babysit my customers while I'm away. The support team has been amazing. I wish I could be their friend...but I know they have a job to do. Whoever made this software is a genius.

The staff has a very quick response rate and are very helpful! The app has boosted my sales as well! I'd definitely recommend, it's easy to set up, use, and see results.

Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!

Postscript is a beautiful and functional application; I reached out to support to help me remove a widget, and Tasia responded quickly to my request and helped me resolve my issue. The entire onboarding experience thus far has been superb and looking to continue my business relationship with Postscript. Thanks again, Tasia, for the quick and effective support.

I have used Postscript for 1.5 years now. We have had TONS of issues, but support was usually there to help. I should've left the app months ago when campaigns were supposedly sending (and I was paying to have them sent), but no one was receiving them. Postscript brushed it off like it was a one time error and fixed campaigns. Without me noticing that no one on our team received campaign I would have never know it didn't get sent out correctly. However, that is not why I would not recommend. I would not recommend because since we started with them we always had the same short code... A short code is text blank number with blank word to sign up for our texts. We noticed that although people would text the number our list wasn't growing.... turns out another brand with similar name purchased our short code, so they were getting all of our subscribers. Postscript NEVER told us that our short code was no longer offered by them. We emailed them to see why our short code wasn't working and they said they are no longer offering them. We would need to pay $1,000 A MONTH if we want to use our short code that was previous free. They said they sent emails letting people know short codes were going away, but I did not receive a single email. This is a huge deal and not something that should've been emailed or brushed off as not a big deal. They should have had a pop up check box in app, so that everyone had to acknowledge that it was not being offered anymore. I personally think they did not inform their customers because they didn't want a mass amount of customers leaving. Unethical in my opinion. Overall I would not recommend. I would recommend Klayvio or Attentive.

i needed some help and bre fixed the bug and was able to get it up and running! great customer service

Even if the app sucked, the level of support these guys offer is beyond anything I've ever received. I'd totally give a great review on that alone. Luckily the app itself is actually amazing and I've already generated a 3X ROI on what it would cost for the paid version after 1 week on the trial. Definitely going to be fully implementing and scaling with this one!

Using the free version at this time and it's been great. Seeing positive conversions for both list growth and revenue. Igor was helpful in getting me off to a good start. Chat support has been good too.