Postscript SMS Marketing

So far so good! the set up has been very easy. I had one issue (I caused myself) and the customer service was amazing! so Friendly and responsive! I could not be happier

Great customer service and very user friendly! I've been looking for an SMS for a while and this one takes the cake :)

We just got this app today. Super excited about trying out. I'm already really happy with the customer service. Super fast to respond!

I have been a postscript customer for 1.5-2 years and I would highly recommend not using them. I've found other service providers who give 100x better service at a much lower price.

I'm perplexed as to how this software has a 4.9.

They have been charging us for 6 months even though we expressed that we want to unsubscribe.

Post billing us for no usage for 6 months, after uninstalling the app they have billed us almost 2000$ in a month.

I am deeply disappointed in how shopify allows such companies to bill us in such a fraudulent ways.

Topping all of this off, is their support who will never try to solve the problem and will reroute you to their sales and legal teams who will only try to retain you for longer by baiting your own money.

I've not found such a terrible app all my life and I would caution any shopify owner on using postscript.

my experience with postscript has been so-so thus far. Customer support is great but my popup messages do not seem to be working due to some backend issue [which is currently getting looked at] Also would be nice if the popup template was a bit more user-friendly and template-based rather than having to code any custom visualizations.

I needed an app that could handle my need for SMS abandoned cart messages (since they are much more efficient than emails) and this app certainly did the trick. The fact that they can send the customer a picture in the text of the exact item they had in their cart is pretty mind-blowing too!

5/5

What I love about apps is the chat feature. You can chat with customer service in literally 1 minute, super helpful! Michael is a REAL one

Amazing app helped me to create SMS marketing for my new online clothing store! great customer service!

Porshai was super helpful and great customer service! I will continue using these services from her excellent service

So far so good! Had an initial question for Customer Service and it well well. Look forward to using the app!