Rezensionen (1.970)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
28. Oktober 2020

Two ecommerce owners recommended this app to me and so far so good. The interface is super easy to use, fun, and has good analytics. I also like the chat feature! I deleted something by accident and a rep was very helpful in solving my issue.

After The Internet
Vereinigte Staaten
Fast 4 jahre mit der App
28. Januar 2021

Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!

Clean Remedies
Vereinigte Staaten
Fast 3 jahre mit der App
19. Januar 2022

Customer support has been great, they're really responsive and able to deal with the issues I've encountered!

VizuArts
Vereinigte Staaten
Mehr als 2 jahre mit der App
30. April 2021

Insanely expensive for people with big lists (2k or more). Like nearly $100 to send 1 text. Awesome platform and super user friendly but it is so stupid expensive.

Agent84
Vereinigte Staaten
Mehr als 2 jahre mit der App
Bearbeitet am 14. April 2021

Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.

DECKED
Vereinigte Staaten
Etwa 2 jahre mit der App
23. Juni 2021

Sylvia, Tyler, and Morgan have been great resources when the app gets a little confusing! Though the app itself is generally pretty easy to use. Any confusion on our end was mostly about when you schedule campaigns vs when you are billed for them.

Wanderer Bracelets Inc.
Vereinigte Staaten
Etwa 2 jahre mit der App
14. Mai 2021

I switched to this app from another text app and I am glad I did. I found it easy to use and is helping me grow my text list. I also liked the free 30 day trial which helped me get familiar with the app and made it easier when it was time to choose a plan that suited my needs. I had to take off a star because it's not that easy to insert gifs. The other app I switched from had a library of gifs to add to your messages but with postscript you have to go to another website to save the gif you want and then upload to postscript. I was having an issue uploading the gifs and reached out for help. Tyler helped me right away and stayed on the chat with me until we got it fixed. The customer service was great and he was very helpful! Thanks!

Golden Chic
Vereinigte Staaten
Fast 2 jahre mit der App
1. Juli 2020

Zev was super helpful in the customer service chat!

Cardon
Vereinigte Staaten
Mehr als ein jahr mit der App
26. Juni 2023

What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.

Wholesome Story
Vereinigte Staaten
Etwa ein jahr mit der App
3. Februar 2021

I've been testing about 3-4 different sms solutions this month and Postscript really has everyone else beat. Customer service, affordability, 1:1 chat feature, Klaviyo integration, gifs that don't require links to open. It's great. The only reason I didn't give 5 starts is I wish the forms allowed more advanced customization and there were smoother options to embed forms. I also wish we could purchase dedicated long numbers, sharing keywords makes things a little difficult. But I understand it keeps things affordable. I also wish we could send audio, but no one else is offering that yet anyway. Great job Postscript!

Mahnal
Vereinigte Staaten
12 monate mit der App