Reseñas (1.973)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
31 de enero de 2025

I thought I liked Postscript, until their customer support team told me I was able to cancel and out of contract before I apparently was.

The fun part, they do not include your contract anywhere in their platform billing, so if you have been with them for three years like I have and decide you want to move on - you basically have to dig through files to ensure you are out of contract (which for me was yearly and rolled into another YEAR LONG term).

The day before the next billing cycle starts I tried to confirm I am uninstalled and won't be charged in February, but the joke is on me.

Turns out their customer support is terrible.

Don't use this service.

LITTLE RAD THINGS
Estados Unidos
Casi 2 años usando la aplicación
27 de noviembre de 2024

Postcript is billing me for a service that I have not had or used for several months. Their loophole to refusing to resolve this issue is that the service is installed on my website. If that were true, I would be able to uninstall it, correct? However, I cannot uninstall it because it isn't installed. This is resulting in them continuing to bill me month after month for a service I have no access to. I don't know what else to call this but fraud. I've been emailing their rude customer service agent for days with no resolve, and they are dragging this out to continue billing me.

Beneath Your Mask
Estados Unidos
Más de 2 años usando la aplicación
Fecha de modificación: 29 de enero de 2025

We love Postscript. It's incredibly intuitive, and support is always fast and reliable. Mackenzie is the best and always friendly and understanding to questions I have regarding the platform. We love Postscript!

p.s.where can we purchase the BFCM hats?!

The Deluxe Pup
Estados Unidos
Alrededor de 4 años usando la aplicación
Fecha de modificación: 6 de enero de 2025

I thought i experienced bad customer service. This is by far the worst. Horrible customer service. Would not recommend it to anyone. The sale tried to get me to sign the contract but they have 0 customer service, especially for the lower plan, I am not sure about the other plan. Also, people seem to be not knowledgeable. I want to get out of the contract.

Centric
Estados Unidos
Alrededor de 2 meses usando la aplicación
19 de enero de 2025

Dont fall for their scam....

This app advertise a plan at 0$ but they charge you 25$ even if you dont use it and refuse to refund it.

The use a loophole of advertising free but its not free its 25$ a months even if you dont use it.

I downloaded it and wanted to see the features but I didnt use it and they charges me 3 months which they refuse to refund.

Such a bad customer service and business model it should be illegal to advertise a 0$ plan if its 25$ minimum that you are being charge anyway

Enhans
Estados Unidos
4 meses usando la aplicación
9 de octubre de 2024

I've used about 4 different sms platforms and I always come back to Postscript. Never leaving!

Nature's Little Secret LLC
Estados Unidos
Casi 2 años usando la aplicación
11 de octubre de 2024

great app for sms marketing! gives $1,000 in credits for new accounts, very easy to set up everything, and if not there are many tutorials on youtube, and lastly has great customer service!

Visionary Prophecy
Estados Unidos
4 meses usando la aplicación
14 de octubre de 2024

Great CS and lovely people to work with. PS has a very user-friendly interface that's easy to get around.

Nutr
Estados Unidos
Alrededor de 1 mes usando la aplicación
9 de septiembre de 2024

I deleted the app and its been out of my shopify account for over 2 months now only to find out that postscript is charging me €25 a month for not even using a single thing with their application. Ridicilious! Use this app if your ready to pay for it, other wise dont download it

PureMental
Países Bajos
3 meses usando la aplicación
28 de agosto de 2024

Their terms on rollover credits is not obvious. You have to read their terms of service. My bad for not doing so but I reached out because I spent $200/month for 9 months not knowing and trying to stockpile my credits - so $1800 and they were unwilling to help me recoup any of my wasted money or credits.

Jack-A-Lope Acres
Estados Unidos
Casi 3 años usando la aplicación