Postscript SMS Marketing

I'mma just hit on the customer service aspect of this app... IT. IS. AMAZING! Michael helped me today and took all of .02 seconds to respond, was beyond helpful and KIND! When you are your own I.T. department help is what you are constantly seeking and the peeps over at Postscript come through EVERY time! 10 out 10 recommend for the customer service experience alone!

I have tried quite a few SMS platforms out there and I think I will stick with this one. Support is really great & responsive and there're so many options for segmentation in order to refine my marketing which is what I need. The UI is also easy to use. I like it!

At first the platform may seem a little overwhelming because of all the functionality, however it quickly becomes clear that there is no better SMS marketing platform than this. After a couple sit downs, you will begin to appreciate the layout and the customizability.

Additionally, the customer service is A1. Taylor is literally the best. I had a very vital (but small in hindsight) issue with my sms list transfer into Postscripts, and when I wrote in the chat, she responded in 10 seconds. Not only that, but she stayed patient with me and workshopped the issue the entire time until it was sorted. That is the type of service you stay loyal to. Give her a promotion.

Postscript provides any easy way to connect and engage with your customers via SMS. Their support is top notch and will reply to you even on the weekend. Highly recommend running this for your promotional campaigns!

Great CX support! Super helpful for people who are totally new to SMS. I wish I could give more stars!

I've chatted with 2 customer service agents since adding this app about 2 weeks ago. They are very helpful with anything you have questions with which I appreciated. I am loving this app so far!

Easy app to understand and GREAT customer service, Sylvia was very helpful and has a great sense of humor :) She helped with all I needed, now hoping Postscripts helps my business to increase conversion.

This message is for the Shopify Community, I haven't been able to have a proper test so far. I'm just in the process of setting this App up, but I couldn't wait to share how impressed I am with the level of customer service they provide to make sure we get this done. I'll update this review after about the SMS Marketing capabilities.

Unbelievable customer support, I have never seen something like that ever. Thank you Porshai for what you did to help me. I could not think that such support could be offered by a company representative. Keep up with this great job what you do. And about the app itself - huge opportunities to build any flow you can imagine. Excellent.

I love how Postscript not only allows me to segment my customer but their automations have been a blessing! We have just started using them and I love the set it and leave it portion of automations, such as abandoned cart.
Loving that I can segment for texts, letting me reward the top customers vs. spending a lot of money texting the entire group! Can't wait to figure it out to the max potential!