Reseñas (1.969)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de enero de 2021

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!

Onward Reserve
Estados Unidos
21 días usando la aplicación
16 de noviembre de 2020

Customer support is great! They're quick to respond and super helpful. Doesn't feel like they're rushing to end the chat - they're really there to help. Much appreciated.

Fairkind
Estados Unidos
21 días usando la aplicación
2 de febrero de 2021

Great app with great customer service. I recommend all small/new business owners to integrate this app on their paltform

Blesstique Apparel
Estados Unidos
21 días usando la aplicación
11 de marzo de 2021

I am literally just setting everything up (like on day 1 of my 30-day trial) and I am BLOWN away by the quality of customer support! Bre has been so patient and understands what my issues are. She even recorded a Loom video to explain something! I am beyond impressed and super excited to see what this app can do for us!

Buff Experts
Canadá
21 días usando la aplicación
28 de julio de 2020

Best SMS app for Shopify on the market by far and we tried them all. Very easy to use and delivers a great ROI.

Meble Furniture
Estados Unidos
20 días usando la aplicación
29 de junio de 2020

This App is amazing. Money well spent. If I could give it 100 out of 5 I would . Plus they are available to help almost instantaneously. Thank you

Yummyextensions
Estados Unidos
20 días usando la aplicación
20 de octubre de 2021

I'mma just hit on the customer service aspect of this app... IT. IS. AMAZING! Michael helped me today and took all of .02 seconds to respond, was beyond helpful and KIND! When you are your own I.T. department help is what you are constantly seeking and the peeps over at Postscript come through EVERY time! 10 out 10 recommend for the customer service experience alone!

More Than A Designn
Estados Unidos
20 días usando la aplicación
15 de septiembre de 2020

I have only had this app two weeks and already have seen a very significant amount of signups and sales off of it. The team is very helpful as well! 10/10 recommended!

Soul Honey
Estados Unidos
20 días usando la aplicación
16 de junio de 2020

I have tried quite a few SMS platforms out there and I think I will stick with this one. Support is really great & responsive and there're so many options for segmentation in order to refine my marketing which is what I need. The UI is also easy to use. I like it!

Blessed Be Magick
Estados Unidos
20 días usando la aplicación
11 de mayo de 2021

I needed help fixing a gif and Andre literally did the most for me! I honestly have never had such great and fast service. I really appreciate this aspect alongside an app that has brought in a lot more orders too!

DALMATA
Estados Unidos
20 días usando la aplicación