Postscript SMS Marketing

I have to say, I rarely, if ever, write reviews. This experience was review worthy. Zev is the BEST Customer Service & Onboard Agent I've EVER had. I've been having trouble with setting up my Postscript as it's a brand new Software i'm not familiar with. Zev, quite literally, onboarded me for over an hour, answered all of my annoying questions, and went above and beyond in his pursuit of my satisfaction. He walked me through every detail, waiting for me as I was integrating softwares, and even helped me optimize my Automations I already had in place. He then extended my trial so I can "receive the full experience!"... for 30 days. All I can say is this: the software is incredible, but more than that, the people at the company are incredible. Zev, thank you for your wisdom and charisma. They set the standard for Customer Satisfaction for me.

Very helpful support staff, extremely knowledgeable about their platform. Which unfortunately is rare these days.

I'm still in very early stages of using this app, but the customer service alone has been outstanding. I will update this review as I use this app to highlight some of the other 5 star aspects.

Works as intended and advertised. Good customer support with fast response time. Sends SMS integrates with Shopify.

This is one of the most important apps I have used in my lifetime, the customers service is 100! Can't say enough how much we appreciate everything Postscript does!

Great app, really appreciate their constant help and support. They really be saving my SMS texts haha.

Sylvia helped me figure out an issue I had super quick! thank you for the help! This app has helped my sales skyrocket and I will continue to use it.

Porshai from the postscripts team was so helpful. We where not able to log into our app and connect with customers. She found the issue and make another long in for both of our stores while we reach out to shopify to get the issue fixed so we are still able to log in and connect with client. Thank you so much for the help! It was fast and easy

I've been searching for a while for the text messaging app that would easily integrate with my shopify store. I found what I was looking for! I'm an overthinker with having so many tasks to do with my business and their support team has been great with helping me with any questions and offering a solution. I will most definitely be referring other business owners to this app.

very beautiful user interface. Before PostScript I tried three other services and they were all clunky - I also had to "rent" a phone number that's 10 digits long (not user friendly looking for my customers). Postscript allows me to send messages with a short code, I can create keyword triggers and a host of other automations that help my life a lot easier. The integration with shopify and klaviyo is a plus - it was very seamless, and a lot less connecting stuff together on my part (I had to use Zapier to connect the pieces together alot with other interfaces that does not integrate directly). Just very glad that this service integrates directly with two platforms I use most frequently - Shopify and Klaviyo. Customer service also awesome (even on a Sunday afternoon) so that was a nice surprise!!