Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
30 de mayo de 2023

One of the best SMS apps in the industry. On par with emotive and no up front fees. We had a technical issue because I removed the "ref" code from the initial message and after extensive troubleshooting Taylor a highly skilled and friendly support staff fixed my issue. I will now be using Post script with all my stores!

You can tell post script have invested in the right support which is the most important thing for a company.

EZ Lifestyle
Estados Unidos
Más de 2 años usando la aplicación
17 de agosto de 2023

i absolutely love the live chat option - my questions were answered in seconds and things that previously took at least a few hours, if not a day, with other companies was solved in under 5 minutes with the live chat option. HUGE thanks to Taylor who helped me on live chat and was so efficient and supportive of getting my problem solved quickly!

Threads of Fate
Estados Unidos
Más de 1 año usando la aplicación
29 de junio de 2023

Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises.

One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options.

There are pros and cons to any platform, yet Postscript gives us continual results.

Tamela Mann Collection
Estados Unidos
Alrededor de 4 años usando la aplicación
2 de agosto de 2023

Awesome customer service and great program! We use automations and text campaigns that are linked with our other apps

Nona Louise
Estados Unidos
Más de 2 años usando la aplicación
30 de mayo de 2023

I had some trouble with exporting customer info and some billing questions, and Taylor from Customer Service helped me get around it quickly and was also so very kind.

KAILO
Estados Unidos
Más de 2 años usando la aplicación
14 de julio de 2023

Best SMS app in the game. The platform is super intuitive to use and customer support is always there when we need it and always gets whatever we need built out for our SMS campaigns and/or strategy built precisely how we want it!

Feel Goods
Estados Unidos
Más de 1 año usando la aplicación
20 de junio de 2023

I have used PS for a while now. I tried another app that had both email and SMS because of FOMO, but I'm back within a week. Their customer service is top notch. I am able to chat with a human and not a bot when I have questions.

Sleeves Sold Separately
Estados Unidos
Más de 2 años usando la aplicación
30 de junio de 2023

I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.

www.lifesjourneyclothing.com
Estados Unidos
Casi 3 años usando la aplicación
5 de julio de 2023

So far so good with Postscript! We are new to the platform and the onboarding and set up with Lauren and Shannon has been smooth sailing. Needed some quick attention to ensure my integration was set up completely and Taylor was all over it. Super helpful. Excited for more to come!

Intimate Rose
Estados Unidos
8 meses usando la aplicación
15 de agosto de 2023

We have LOVED working with Postscript! It is easy and intuitive to set up campaigns and automations. We have made our SMS channel more conversational and lucrative since our switch to Postscript. Our CSM Travis is always so on top of our account and comes with helpful recommendations and data. Definitely the best CSM out there. We also had a fantastic onboarding team who set us up, Jared and Kaci. In summary, 10/10 and full 5 stars for Postscript!

Brave Books
Estados Unidos
7 meses usando la aplicación