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We have used it for over a year and we still love it!! New features all the time is very helpful and support is great as well.
Great App - easy to use and set up. Support is amazon and can teach you the ropes and answer all your questions. We look forward using SMS in our marketing efforts.
This is a VERY capable SMS marketing solution. We're a very customer-centric brand, so having the right communication tools is essential. We looked at a few competitors but Postscript just had more of the features we needed: international sending, 2-way replies, MMS, easy integrations with the rest of our marketing-tech tools, and more! The cherry on top is the customer service! They're super helpful and always there when you need them. Shout out to Shannon and Zev for being rock stars.
This is a big and effective tool to organize a community of SMS subscribers. Customer service is A+. I highly recommend Postscript!!!
I think Postscripts works great overall to accomplish our company goals. We've been really happy with how the welcome series has performed for our business. Today I had a really great experience with Bre from their customer support team about making sure guests don't abuse discount codes from our shop, she was very thorough in making sure all my campaigns had the right settings. I think the only thing I would love is more guidance on is ideas for copywriting texts, how to make things perform better, and a file resizer/optimizer in the app for photos (mine tend to be too large and it's an extra step I'd rather not have to do). But overall great app!
We are beyond satisfied with this product. It performs. It does what it claims to do unlike other apps we have tried such as TxtCart. Postscript is far superior in terms of product and customer support. The staff is friendly, helpful, generous, and knowledgeable. The app itself is extremely user friendly. 10/10. You need this.
Amazing! Has only been a month and we have seen a major shift in the way that people have been able to connect, sign up, and shop. Also, the support team is just great. Had help today (a Sunday afternoon). Couldn't be happier with the results.
Esy to setup, Customer Service Excellent, seems to be working very well. Look forward to seeing its potential
Postscript has been very easy to use. And I've definitely seen an uptick in sales with it. I appreciate this app.
Still in the free trial phase but we're loving it! As a store, we're new to SMS marketing and Postscript has made the transition to this new medium incredibly seamless and easy.
Their interface is very straightforward and simple to use and you'll be up and running in no time. Plus their website is full of tips and tricks and when in doubt, their live chat is the best. Always incredibly responsive, no waiting, and very friendly. If you're lucky enough to work with Shannon, she's one of the best people I've ever worked with on a live chat platform.
Like I said, we're still new to SMS Marketing and Postscript, but so far, so good. We've even had other SMS companies reach out and try to snag us away but Postscript has everything we need and more between automation, segmentation, campaigns, creativity, and integration with existing apps.