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I had some trouble with exporting customer info and some billing questions, and Taylor from Customer Service helped me get around it quickly and was also so very kind.
I've generated more with texts than emails. Postscript is so great! and the customer service is super helpful.
I've tested a few SMS options out there, and feel PostScript is the best. They stand out for theire exceptional customer service, and the overall experience for both my team and our customers is excellent.
So far so good! Super user friendly and easy to send and segment audiences. Customer service is a plus as well :)
Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.
After a lot of research and back and forth, our team is really happy we chose Postscript. They make getting started very easy with templates and walk-throughs. Their customer service chat feature is really helpful. We immediately started making sales from our text campaigns (while on the free trial!) and are looking forward to even more growth in the future. Highly recommended!
Really easy to use & customer services is always super helpful! I was looking for an app to help with SMS but Postscript crossed off many of my marketing needs!
So far this app has exceeded our expectations. One thing is for sure, if you are new to Text-Opt in marketing, PS has a great tech support team to answer all your questions. Zev has been an amazing partner in this regard!! He is fast, courteous and sends the best gifs!!! We look forward to growing our marketing efforts with PS, and are happy to consider them a part of our team!
What I really like the most about this app is the customer service (my guru is Shannon!). As a newcomer to the SMS game, this app has held my hand every step of the way! Fabulous advice, lots of helpful articles, always adding and improving to the app, and now that my list has grown I'm seeing terrific results! Can't wait to grow my business right along with PostScript.
I chose PS because this was the app I felt the most confident with as far as growing a compliant list. The dashboard is easy to understand, the segmenting is already set up for standard campaigns, and easy to add more segments for particular goals. Advanced users have a lot to work with, and not too intimidating for beginners.
Just pick this one, it'll work and you'll be happy. :)
Bre was great, was very patient and helped with all of my issues. I really appreciate how she took the time to help !