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This app is INSANE! SMS is the future and Postscript is leading the pack! So many customization tools, and the support team is quick and helpful (shout out Shannon). This is a must!
Postscript has made our text marketing so easy. The app has nearly everything we need to run creative campaigns and automations – and when there is something we think it could do better, the team is receptive to our feedback and helps us figure out a way to get it done.
Even better than the app, the entire team is such a joy to work with. I've never worked with a SaSS provider that cares as much about our success as the Postscript crew does. They're quick to respond, thorough, and go above and beyond to make sure our experience is great.
If you're looking to venture into text messaging (or switching from a less nimble provider like we were) , Postscript is the only company you should consider.
I'm always impressed by the quality of the support team at PostScript. We recently added a second instance of PostScript to our second store and they were amazing at cloning all flows and keywords. This SMS app also has amazing results! Congrats to the team!
Customer Service is Great! Any and all questions asked, they answered quickly & did really well with helping me set a few things up!
I'm new to SMS marketing and Postscript has been a really user-friendly app. The customer service is excellent, anytime i've had a question they've always been extremely helpful and thorough. Today I chatted with Sandy who helped me with my own self-created technical difficulties! Thanks Sandy!
The app is incredibly user friendly. It's ready to go out of the box. I installed it but then didn't get around to customizing it for a couple of weeks. Then I discovered it was bringing in a lot of sales. By default, right at install, there are 5 flows preconfigured for you, even with engaging gifs - without making any effort to customize yet, all I did was activate these out of the box flows and they led to sales. The customer service is extremely responsive. The interface is very smart but also flexible, unlike some competitors. I'm currently testing additional apps, but so far, Postscript is the winner in all areas.
Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.
Great customer service, app provides great features for Shopify store. Helps especially with marketing.
I've installed this app in about two months ago, the amazing thing about it is that it's so easy to use and the most important thing is their support team they won't let you down and they will solve any problem you APPLAUSE TO THEM!
I needed a little help today and really did not expect anyone to answer me due to the holiday weekend. Not only did I get help, but they went above and beyond to make sure my experience was amazing!