Avis (1 969)

Note globale
4,8
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 novembre 2021

Michael rocks! He patiently explained how the app works. This review wants us to type 100 words and honestly this is all: 5 stars.

BIBA LOS ANGELES
États-Unis
22 jours d’utilisation de l’application
13 août 2019

We are super happy with this app! Easy to use, fast customer service, and it's already delivering great results. Highly recommended! Thank you!

Leather Unlimited
États-Unis
22 jours d’utilisation de l’application
11 mars 2022

Bre provided excellent customer service. She was prompt and very detail with her response. A customer had an issue with the discount code, she took the time to tested it out and made sure it was working correctly and also ask another one of her colleagues to test it as well. Highly please with the service and app so far.

Sammy Cheezecake
États-Unis
22 jours d’utilisation de l’application
28 janvier 2021

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!

Onward Reserve
États-Unis
21 jours d’utilisation de l’application
16 novembre 2020

Customer support is great! They're quick to respond and super helpful. Doesn't feel like they're rushing to end the chat - they're really there to help. Much appreciated.

Fairkind
États-Unis
21 jours d’utilisation de l’application
8 mars 2023

Shiny modern app but it does not sync well with Shopify and it is deceptive. They don't mention that "international" SMS is 10 times (yes TEN times) the cost of US SMS. It's not mentioned on their app listing nor on their pricing page, only hidden away in the documentation.
By international it literally means any other country so if your store is strictly restircted to US you're better off with one of the other SMS apps.

Hippie Pants
Royaume-Uni
21 jours d’utilisation de l’application
2 février 2021

Great app with great customer service. I recommend all small/new business owners to integrate this app on their paltform

Blesstique Apparel
États-Unis
21 jours d’utilisation de l’application
11 mars 2021

I am literally just setting everything up (like on day 1 of my 30-day trial) and I am BLOWN away by the quality of customer support! Bre has been so patient and understands what my issues are. She even recorded a Loom video to explain something! I am beyond impressed and super excited to see what this app can do for us!

Buff Experts
Canada
21 jours d’utilisation de l’application
8 février 2022

I looked at numerous SMS apps and Postscript hands down was the winner. Easy integration with shopify, EXCELLENT customer service (even on the free trial), the support department is extremely helpful and responsive. Postscript has taken my business to the next level... I'm a lifetime customer!

Sirtimsmusic
États-Unis
21 jours d’utilisation de l’application
28 juillet 2020

Best SMS app for Shopify on the market by far and we tried them all. Very easy to use and delivers a great ROI.

Meble Furniture
États-Unis
20 jours d’utilisation de l’application