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This app is super easy to use and smartly designed. I just installed it this month and already have new potential customers connected. I had a slight problem understanding a couple items, and Alex w customer service was right there instantly in chat and solved my question like a breeze!! I highly reccomend PostScripts to all!!
I added this app to increase the likelihood of staying connected with my customers and visitors. It has over delivered and I'm so excited for the growth! The customer service is superb! What a wonderful app and brand!
This company is very helpful. We use this app for their segments. It allows us to really narrow things down. We have hundreds of products each with 10-16 size options. This app allows us to text customers by the date or size of order down to the size if we wanted. My only issue is not allowing us the choice to use our own sites link in the text.
WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!
Since downloading this app I have been able to push sales through my text messaging marketing. I have also added the incentive for people to sign up on my homepage for 15% off their purchases. I have had customers use it! Great customer service too! I highly recommend.
LOVE THIS APP!!
customer service is great and very helpful. My customers love it! I will say it is a bit expensive and wish they had a better plan but the actual system is great!! super easy and friendly to use.
Shannon on their Customer Support team is so helpful and was able to assist me with creating a new list to alert our subscribers of products we're discontinuing. Plus the recharge integration is a huge plus! Love the Postscript team!!!!
I used this app to increase sales and saw a increase during the first day. I was blown away with the text for abandoned cart that help generate sales! Cha Ching!
The app has been working great for my store. It has created business that I would have never gotten. The staff has been so helpful! Any questions I have they are alwasy prompt and have the answer. Thanks so much for this great app!
My fellow NYer Zev was great! He helped me by adding additional automated messages to my subscribers campaign. I’m super new to this and truly appreciate the help. Thank you Zev stay safe