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I really appreciate how quick and easy it is to use as well as the variety of features available! :)
Sandy Q in text support was absolutely fantastic. Answered my questions right away in a very friendly and professional manner.
I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally
The customer service is fantastic. They helped me out over the holidays with all my new user questions even though they didn't need to because they weren't officially working that day. That's above and beyond. I am super excited to have this app now!
I couldn't have asked for anything better. I was skeptical of SMS at first. The team introduced me and went over strategies that I would have never come up with. They really value the customer and genuinely care to help. The customer service is just incredible.
I have used this app for a little over a week. The app is fairly easy to understand. Something that I really LOVE is their customer support team is AMAZING and always there to help. If you have a question, they go out of their way to help. In fact, one of the employees stayed after hours to help me via phone. Highly recommend.
The app was super easy to install and get started. Setting up keywords for customers to send back to choose their own adventure make it feel real and not a robot. Abandon cart triggers are a HUGE win. And if keywords aren't enough you can get personal, responding directly to them through the postscript app!
I love how easy it is to setup. It took me a total of 5 minutes get it up and running. The popup looks great as well.
Postscript has been great so far! Their live support chat is very useful and Zev has been awesome helping me out with any questions that I may have!
Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!