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We used this app to directly SMS our customers that left us their phone numbers over the last 14 years. This is a great way to first-line contact a large group of people who are already interested in your business.
Postscript is user-friendly! They have an amazing support team ready to help. I would Totally recommend!
Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.
Sms marketing is so important to a growing business. Postscript is one of the best apps that I have come across not to mention their support is top-notch!
Customer service is great, always a quick response. Great price and lots of features to use. I'd encourage anyone to test this one out first, I don't think you'll want to find another one.
The app and their customer support are top notch. I've just started using this app but it's already my favorite app on our store. 5 stars from me!
I'm very happy with this app so far. I have tried several other companies and been disappointed. The features are great and the customer support is even better!
Had a bit of a billing issue but Zev was able to help me through chat in record time! I am a happy customer and their customer support team is amazing and very prompt.
Sylvia, Tyler, and Morgan have been great resources when the app gets a little confusing! Though the app itself is generally pretty easy to use. Any confusion on our end was mostly about when you schedule campaigns vs when you are billed for them.
Love the app. Very helpful and generally user friendly. Customer service was great, and fast! Was having a problem and messaged and "Zev" helped out super fast, and did everything I needed him to do within 1 minute of messaging.