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Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.
We love Postscript and the team! Their support is awesome and SMS has been able to help us enrage with our customer in a unique way. Would recommend if SMS fits your brand.
We were looking to convert from email to SMS marketing. We spoke with a couple of companies and found Postscript in the App Store. Overall, very easy to use, friendly customer service and a great price.
Fantastic results. Fantastic interface. Fantastic support.
My favorite Shopify app by a wide margin!
Great App - easy to use and set up. Support is amazon and can teach you the ropes and answer all your questions. We look forward using SMS in our marketing efforts.
This is a VERY capable SMS marketing solution. We're a very customer-centric brand, so having the right communication tools is essential. We looked at a few competitors but Postscript just had more of the features we needed: international sending, 2-way replies, MMS, easy integrations with the rest of our marketing-tech tools, and more! The cherry on top is the customer service! They're super helpful and always there when you need them. Shout out to Shannon and Zev for being rock stars.
This is a big and effective tool to organize a community of SMS subscribers. Customer service is A+. I highly recommend Postscript!!!
Still a work in progress with getting the app up and running but the customer service so far has been outstanding! Excited to be working with this company.
Amazing! Has only been a month and we have seen a major shift in the way that people have been able to connect, sign up, and shop. Also, the support team is just great. Had help today (a Sunday afternoon). Couldn't be happier with the results.
Still in the free trial phase but we're loving it! As a store, we're new to SMS marketing and Postscript has made the transition to this new medium incredibly seamless and easy.
Their interface is very straightforward and simple to use and you'll be up and running in no time. Plus their website is full of tips and tricks and when in doubt, their live chat is the best. Always incredibly responsive, no waiting, and very friendly. If you're lucky enough to work with Shannon, she's one of the best people I've ever worked with on a live chat platform.
Like I said, we're still new to SMS Marketing and Postscript, but so far, so good. We've even had other SMS companies reach out and try to snag us away but Postscript has everything we need and more between automation, segmentation, campaigns, creativity, and integration with existing apps.