Omtaler (1 964)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
20. september 2020

So far this app has been great. Customer service has been awesome and the texting has been easier for my customers than giving emails. Highly recommend.

Slayyed Hair and Beauty
USA
18 dager bruker appen
Redigert 23. juni 2020

Great app and nice and funny customer service. It really helps you to grow your audience! thank you Zev !!

RENERO
Frankrike
18 dager bruker appen
2. august 2022

I'm new to postscript, I had a question and Faith was able to hop on chat and answer my questions, also provided me links to fix my concern. Great service!

Lips by Lisa
USA
17 dager bruker appen
6. august 2020

We recently made the switch to Postscript and have been extremely impressed with the customer service (shoutout to Zev!), the ease of the platform, and the integrations Postscript offers us. Their CS team is always available to help and answer questions. It's easy to setup new automations and campaigns that drive revenue and grow our SMS list and last but not least Postscript easily integrates with many platforms/tools we already use to give our customers a cohesive experience.

Original Grain
USA
17 dager bruker appen
Redigert 21. oktober 2021

I am loving this app so far! I've had it for just a few weeks and it's already paying for itself! Plus, the customer service is top notch. They were quick to respond and help me with questions I had.

The Crafted Makerie
USA
17 dager bruker appen
Redigert 24. august 2021

UPDATED:
8/24/2021 - It went from 5 stars down to 1. I have been trying to get answers for the last two weeks on a problem and I haven't gotten a single answer. COMPLETE turn around from what the customer service use to be back in May. I am beyond frustrated and annoyed. I am paying $50 a month and can't even get an answer to a question. I may start looking for another service because this isn't acceptable. ORIGINAL REVIEW -- MAY/2021
I have been dealing with Andre for support and he has been wonderful. The program is fantastic, it is easy to use. It does EXACTLY what I have been looking for. I truly like that there are different tiers for pricing. If you're on the fence their more than generous trial period is a PERFECT amount of time to figure out if it is for you or not. I am a week into my trial and I know for certain it is for me! Hands down one of the best technical supports.

Lor's Transfer Deals
USA
Over 1 år bruker appen
31. mars 2022

Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!

3 Kinds Co.
USA
17 dager bruker appen
13. desember 2021

Kyler from Postscript was AMAZING! I explained my question and she helped me in no time. No back and forth, no confusion, just a clear and concise solution and that's all I needed. She's the best and I'm so happy with the service she provided me!

Nominal
USA
17 dager bruker appen
1. juli 2020

Zev was super helpful in the customer service chat!

Cardon
USA
Over 1 år bruker appen
7. desember 2020

This app is incredible! I messaged to get some help with something I couldn't figure out and Sylvia helped me in no time at all! Customer support is great and i would definitely recommend!

Try Gloo
USA
16 dager bruker appen