Omtaler (1 969)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
1. mars 2024

Amazing customer service from Autumn, simply amazing.

Jrain
USA
7 dager bruker appen
6. mars 2024

Amazing customer service solved my issues in a matter of minutes.

Lumiére Clothing
Storbritannia
2 dager bruker appen
4. november 2022

WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!

LIV Body
USA
Over 4 år bruker appen
22. oktober 2021

Always available to help when I message them, very little wait - great team, very happy with them!
High recommend them to colleagues.

Belly Bandit
USA
Over 4 år bruker appen
10. november 2021

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Black Magic Supply
USA
Over 4 år bruker appen
29. juni 2023

Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises.

One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options.

There are pros and cons to any platform, yet Postscript gives us continual results.

Tamela Mann Collection
USA
Rundt 4 år bruker appen
3. februar 2021

LOVE! I saw a boost in sales the first time I used this app! AMAZING customer service! Extremely helpful! A++++

The Perfect Peace
USA
Nesten 4 år bruker appen
2. februar 2022

Customer Service (particularly Porshai) is excellent. App works great! Best marketing for my business.

Perry Estelle Designs
USA
Nesten 4 år bruker appen
5. oktober 2021

Postscript is such a seamless SMS marketing platform. It has really been a marketing channel that has changed the game for our business, we've been able to connect with customers on an intimate level. Their team is incredible, Travis has been such a great help and amazing to work with!

Three Ships
Canada
Nesten 4 år bruker appen
24. november 2021

Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!

Moisture Love
USA
Nesten 4 år bruker appen