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Hesitant at first because of prior experiences with SMS, however, once I met Alex and the team and got a better understanding of the "crawl, walk, run" process, I look back wondering why we didn't start sooner! Top notch product and top notch team at PostScript.
I used this app to help create a phone subscription sign up and customer subscription list for my store. I like the app a lot however there were a few things I was confused on. I went to chat support and Faith from PostScript was extremely helpful in answering all my questions very fast and informatively. She was very nice as well. I would definitely recommend to others!
I’ve used postscript to notify my customers before my weekly sales have ended. Customer service has been amazing any time I needed help and have gone above and beyond to make me happy. I recommend to all my small business friends!
From the testing that I've done, the app looks and works amazingly! But more importantly, the customer service is above and beyond. I had the pleasure of getting Shannon on a support chat and she was truly awesome. Her customer service went beyond what was necessary and her knowledge of the product shone right through, she truly is a huge asset to the company.
Customer service has been great! Platform is very user friendly. Many great articles and resources. Really happy with my experience so far.
Great customer service! Super fast at responding and helpful. Thanks Porshai for your awesome service! As I mentioned before the customer service is AWESOME and they actually care about the success of my business.
Love this app! Seamless integration and customer support goes above and beyond every single time. Highly recommend!
I'm very impressed by this app. Easy to set up, use and understand. Definitely getting results and customer service is fantastic if you have any issues or questions.
I was skeptical transitioning over from another SMS Marketing platform I was using prior to joining Postscript. I moved over because the previous platform had continued to charge additional fees based on images or emojis, which wasn't addressed clearly.
The onboarding team was attentive and very supportive during the learning and transition period.
I find it fun to read the metrics based on the campaigns we sent out and the team continued to educate me on different methods of engaging with our customers via SMS. I recommend you work with Postscript as their prices are reasonable (NO HIDDEN FEES) and we delight in seeing the benefits of revenue streaming in from SMS campaigns.
This is our 3rd SMS app and it's by far the best. The support team is responsive and really cares about helping us thrive - we've gotten some great advice from them to optimize and improve our SMS campaigns month over month. The segmentation is fully featured and the integrations work well. Excited to keep growing our revenue with Postscript!