Recenzje (1 887)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 97% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
21 wrzesień 2020

So far so good! the set up has been very easy. I had one issue (I caused myself) and the customer service was amazing! so Friendly and responsive! I could not be happier

The A to Z Boutique
Stany Zjednoczone
Około godziny korzystania z aplikacji
19 sierpień 2022

Great customer service and very user friendly! I've been looking for an SMS for a while and this one takes the cake :)

Hopefilledcandles
Stany Zjednoczone
Około godziny korzystania z aplikacji
19 maj 2020

We just got this app today. Super excited about trying out. I'm already really happy with the customer service. Super fast to respond!

Christina Greene LLC
Stany Zjednoczone
Około godziny korzystania z aplikacji
29 grudzień 2023

I have been a postscript customer for 1.5-2 years and I would highly recommend not using them. I've found other service providers who give 100x better service at a much lower price.

I'm perplexed as to how this software has a 4.9.

They have been charging us for 6 months even though we expressed that we want to unsubscribe.

Post billing us for no usage for 6 months, after uninstalling the app they have billed us almost 2000$ in a month.

I am deeply disappointed in how shopify allows such companies to bill us in such a fraudulent ways.

Topping all of this off, is their support who will never try to solve the problem and will reroute you to their sales and legal teams who will only try to retain you for longer by baiting your own money.

I've not found such a terrible app all my life and I would caution any shopify owner on using postscript.

Katoura Hygiene
Australia
1 dzień korzystania z aplikacji
2 wrzesień 2021

my experience with postscript has been so-so thus far. Customer support is great but my popup messages do not seem to be working due to some backend issue [which is currently getting looked at] Also would be nice if the popup template was a bit more user-friendly and template-based rather than having to code any custom visualizations.

Gachiga
Stany Zjednoczone
1 dzień korzystania z aplikacji
27 lipiec 2020

I needed an app that could handle my need for SMS abandoned cart messages (since they are much more efficient than emails) and this app certainly did the trick. The fact that they can send the customer a picture in the text of the exact item they had in their cart is pretty mind-blowing too!

5/5

Adrenaline Offroad Outfitters
Kanada
Około godziny korzystania z aplikacji
29 listopad 2021

What I love about apps is the chat feature. You can chat with customer service in literally 1 minute, super helpful! Michael is a REAL one

Stay Golden
Stany Zjednoczone
41 minut korzystania z aplikacji
23 marzec 2022

Amazing app helped me to create SMS marketing for my new online clothing store! great customer service!

societycanttrapme
Stany Zjednoczone
35 minut korzystania z aplikacji
19 maj 2021

Porshai was super helpful and great customer service! I will continue using these services from her excellent service

Torch Eyewear
Stany Zjednoczone
30 minut korzystania z aplikacji
16 czerwiec 2021

So far so good! Had an initial question for Customer Service and it well well. Look forward to using the app!

Meals Utah
Stany Zjednoczone
28 minut korzystania z aplikacji