Postscript SMS Marketing

Excellent customer service. Extremely responsive and helpful. I get nervous utilizing apps with my website because i dont totally understand the back end. This company addresses any questions immeditely. Its also my first SMS marketing app ive downloaded. Great layout, easy to use, cant think of anything else i would need out of a service/app like this

Pretty new to the app but it was very easy to set up. Loved that the featured are clearly communicated so we knew that it would do what we needed. Reached out to support with a minor question and the response was very quick and detailed. Love that they seem to provide the same level of customer service we like to give our own customers.

Immediately helped me with the issue I had! Really happy with the service provided today and can't wait to use the app further. Porshai helped me :)

Faith was awesome!! She was so helpful and patient with me. Coming from a different app that wasn't working properly, and I was not getting much resolved, I had to find a new app and redo all my settings, and Faith really helped with that by sending me links, and voice messages/videos to explain. Thank you so much :)

Awesome app, Can say best out of competitors. It has all the features to grow and expand your business to the next level. Their support team is very active and ready to guide all the way through. Totally recommend.

Amazing Customer Service, I would recommend it to all the people new to SMS marketing. Setting up was very quick and Taylor from Customer Service was able to assists me. I highly recommend it.

Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!

Bre helped me today. She was sooooo helpful and the service is top notch! best SMS product so far. I've used 3 others to compare it to.

Did the trial, if you are in the UK or outside the USA forget it you will soon get angry customers as postscript are in the USA when customers subscribe they get charged a premium rate text charge and you will soon get inundated with angry customers once they have received their phone bills like we have. You cannot edit a customer once subscribed and that's all you get from support is we are sorry this doesn't work as you are in the UK. All in all they have a good platform but it is very focused on USA customers. When I told them I wanted to leave and to remove my customers they said they couldn't I told them Shopify insists and they said ok we will raise a ticket a week later no communication, their support is good at first but soon dwindles. Sorry just being honest!

Shiny modern app but it does not sync well with Shopify and it is deceptive. They don't mention that "international" SMS is 10 times (yes TEN times) the cost of US SMS. It's not mentioned on their app listing nor on their pricing page, only hidden away in the documentation.
By international it literally means any other country so if your store is strictly restircted to US you're better off with one of the other SMS apps.