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Can't say enough good things about the Postscript / Shopify integration -- the documentation is super easy and automated discount codes have been a huge win! The welcome series automation now outperforms email (Klaviyo) on rev per recipient, and add to cart abandon (new + repeat) is absolutely cranking! Plus, the customer service team is lights-out fast on responses and follow-up -- can't recommend this enough.
Not only is this platform amazing but the team to support us is stellar! They're always providing us with amazing strategies for what we can do to scale our SMS list & revenue as well as answering any questions we have. We've worked previously with Wassim and Travis. Now, we are working with Jeff & Liza. Everyone has been helpful and supportive!
the best app ever and amazing customer service. I highly recommend it to any Shopify store. Keep up the great job!
The technology is great, and the on-boarding and day to day support is even better. A definite recommend if you're looking for an SMS Platform to round out your marketing plan.
Have been seeing great results with this app so far! It was very simple to set up and the support is awesome. Highly recommend!
I just downloaded the app and I am excited to engage with my customers. Zev was super helpful and responsive with helping me get all set up and start to get subscribers. Great customer support here! Thanks :)
I'm new to SMS marketing and Postscript has been a really user-friendly app. The customer service is excellent, anytime i've had a question they've always been extremely helpful and thorough. Today I chatted with Sandy who helped me with my own self-created technical difficulties! Thanks Sandy!
Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)
Adam did a great job introducing us to the platform. He spent all the time we needed to learn and has checked back in since. When we have a question, their support chat is on the ball! (Thank you Shannon!).
More important is that our FIRST campaign, only 568 texts, gained us $1,200 in sales 75% of that within 2 hours of sending.
Excited to have set up the abandon cart automation to see how it performs for BF!
Excellent app, integrates with Klaviyo and Zendesk. Super easy to use and if you get stuck there is a ton of support at your fingertips.
DO IT!
The app is incredibly user friendly. It's ready to go out of the box. I installed it but then didn't get around to customizing it for a couple of weeks. Then I discovered it was bringing in a lot of sales. By default, right at install, there are 5 flows preconfigured for you, even with engaging gifs - without making any effort to customize yet, all I did was activate these out of the box flows and they led to sales. The customer service is extremely responsive. The interface is very smart but also flexible, unlike some competitors. I'm currently testing additional apps, but so far, Postscript is the winner in all areas.