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I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.
Postscript has been very easy to use and I recommend it for sure. Everytime I have had a question, Shannon has went above and beyond to help.
My customers love their text messages! I love that I am able to set up campaigns and send my new customers some love! Highly recommend this app if you're looking for a great text messaging service!
LOVE! I saw a boost in sales the first time I used this app! AMAZING customer service! Extremely helpful! A++++
I've been using PostScript for a few months now, and I wish I got it sooner! My customers love being notified via text message & my sales have been up especially with the abandoned cart recovery. Also the customer service is amazing & I love the fact that I can send them a message and get support so quickly. If you are debating on whether you need to get this or not, DO IT! You won't regret it :)
Very quick response! I had a great time chatting with their customer support rep with PostScript. They did a great job without being intrusive. It also inspires me to implement a better workflow with our own customer service team to do a better job at delivering excellent customer experience!
Customer Service (particularly Porshai) is excellent. App works great! Best marketing for my business.
Insane support from the online chat team member Sean who stayed up all night to get everything I wanted from Postscript up and running. Postscript enabled us to promote a number customers can text for support, rather than just email. We can then forward their response to Gorgias, which our support team then open, reply and close the ticket all in one place, which shoots the customer back a helpful text message. Great platform! Epic support. Highly recommend.
Nat
The customer service team & Shannon are freaking amazing! If you aren't using this app, YOU NEED TO! They answer right away and provide so much help! Plus, they are SUPER friendly! Best experience of my day!
Will ALWAYS continue to use them & refer my business owner friends!
THANKS SHANNON FOR SAVING MY DAY!
Switched over to PostScript after using a competitor's service for years, this platform is far superior. Not only are the interface and functionality amazing, but the support is phenomenal. Anything we need, we're able to get concierge-level support on the spot. Amazing app and team!