Avaliações (1.969)
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Shannon was the most amazing customer service person. Walked me through the whole process and was patient enough ffor my 5,000 questions :)
Engineer Patrick with the help from CSR Zev fixed an issue immediately! Had URL text message to redirect to wrong URL/different store, and was fixed in minutes! Thanks team
This is a great app that lets me send engaging sms & mms messages to my customers. It's a great marketing tool and on a customer, by customer basis, it can definitely a be a better converter than e-mails. Super fast customer service and more than once the quality control before a message is sent has saved us. Great app that we definitely recommend.
Hesitant at first because of prior experiences with SMS, however, once I met Alex and the team and got a better understanding of the "crawl, walk, run" process, I look back wondering why we didn't start sooner! Top notch product and top notch team at PostScript.
I used this app to help create a phone subscription sign up and customer subscription list for my store. I like the app a lot however there were a few things I was confused on. I went to chat support and Faith from PostScript was extremely helpful in answering all my questions very fast and informatively. She was very nice as well. I would definitely recommend to others!
I’ve used postscript to notify my customers before my weekly sales have ended. Customer service has been amazing any time I needed help and have gone above and beyond to make me happy. I recommend to all my small business friends!
From the testing that I've done, the app looks and works amazingly! But more importantly, the customer service is above and beyond. I had the pleasure of getting Shannon on a support chat and she was truly awesome. Her customer service went beyond what was necessary and her knowledge of the product shone right through, she truly is a huge asset to the company.
Customer service has been great! Platform is very user friendly. Many great articles and resources. Really happy with my experience so far.
Great customer service! Super fast at responding and helpful. Thanks Porshai for your awesome service! As I mentioned before the customer service is AWESOME and they actually care about the success of my business.
Love this app! Seamless integration and customer support goes above and beyond every single time. Highly recommend!