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Had a bit of a billing issue but Zev was able to help me through chat in record time! I am a happy customer and their customer support team is amazing and very prompt.
Taylor was very very helpful in the questions i had with the SMS marketing! I appreciate her quick and helpful response! Must have app on your shopify store!
App works exactly as promised in driving revenue (as long as you set flows up the right way). Postscript is the Klaviyo x Mailchimp of SMS - the customization is on point, the pricing tiers are sensible, and support team is solid. Highly recommend trying it out to see how your customers respond!
App works great, I've captured some sales I would have otherwise lost. Support is amazing...personal, stateside, and they really try to connect with their customers
The app works great and very easy to use. ROI from SMS has been incredible so far. But the best component is how it increased customer retention. First thing we tried was to add a funny GIF along with our messaging, and customers came right back. Support has been great so far, hopefully it stays that way!
Love how easy it is to use and how detailed you are able to make segments. It was simple to get started and already generating revenue in under an hour!
I wanted to use this app to better connect with my customers and resolve issues quickly and efficiently. Unfortunately, the popup feature used to text and respond to customers wasn't working. I quickly talked with Postscript's friendly support agents and I didn't have to do a thing and they handled everything effectively. I think that the only feature that they're missing and would take their app to the next level is a built-in store chat box and not rely allot on the popup. Thank again, 10/10 would recommend!
Bre helped me today. She was sooooo helpful and the service is top notch! best SMS product so far. I've used 3 others to compare it to.
Support for Postscript has been great thus far and the interface is easy to use! We have multiple shops and use it for all.
I love this app because it's one monthly price, the trial was 30 days which gave me so much time to adjust to the system and literally fall in love with it. The automation was set up with a lick of a button. I love how I can insert gif into my automation to make it my own.