Avaliações (1.969)

Classificação geral
4,8
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de julho de 2020

I've used this to recover sales and alert customers to new offerings. Most recently I had a small tech issue and the customer support (Shannon) was beyond amazing and helpful. Resolved my issue and I'm back up and running.

Glitteractive
Estados Unidos
Aproximadamente 5 anos usando o app
18 de janeiro de 2019

This app is super easy to use and smartly designed. I just installed it this month and already have new potential customers connected. I had a slight problem understanding a couple items, and Alex w customer service was right there instantly in chat and solved my question like a breeze!! I highly reccomend PostScripts to all!!

AffinityHM.com
Estados Unidos
Aproximadamente 5 anos usando o app
30 de agosto de 2020

I added this app to increase the likelihood of staying connected with my customers and visitors. It has over delivered and I'm so excited for the growth! The customer service is superb! What a wonderful app and brand!

Prayers Planner
Estados Unidos
Quase 5 anos usando o app
Data de edição: 14 de julho de 2020

This company is very helpful. We use this app for their segments. It allows us to really narrow things down. We have hundreds of products each with 10-16 size options. This app allows us to text customers by the date or size of order down to the size if we wanted. My only issue is not allowing us the choice to use our own sites link in the text.

Plugyourholes.com
Estados Unidos
Quase 5 anos usando o app
28 de dezembro de 2018

Since downloading this app I have been able to push sales through my text messaging marketing. I have also added the incentive for people to sign up on my homepage for 15% off their purchases. I have had customers use it! Great customer service too! I highly recommend.

WagSwagCo
Estados Unidos
Mais de 4 anos usando o app
4 de novembro de 2022

WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!

LIV Body
Estados Unidos
Mais de 4 anos usando o app
25 de novembro de 2020

I love Postscript for our SMS program. It integrates seamlessly with Klaviyo and Shopify, allowing us to have a robust omnichannel marketing presence and offer exclusive access to our SMS list. Postscript's customer service is also top-notch! You won't be disappointed with the functionality and operations of this mighty app.

Wise Ape
Estados Unidos
Mais de 4 anos usando o app
21 de novembro de 2019

LOVE THIS APP!!
customer service is great and very helpful. My customers love it! I will say it is a bit expensive and wish they had a better plan but the actual system is great!! super easy and friendly to use.

Shop Getlashedla
Estados Unidos
Mais de 4 anos usando o app
Data de edição: 17 de dezembro de 2020

Shannon on their Customer Support team is so helpful and was able to assist me with creating a new list to alert our subscribers of products we're discontinuing. Plus the recharge integration is a huge plus! Love the Postscript team!!!!

Kopari Beauty
Estados Unidos
Mais de 4 anos usando o app
12 de agosto de 2020

I used this app to increase sales and saw a increase during the first day. I was blown away with the text for abandoned cart that help generate sales! Cha Ching!

Stilettoskop - "Where The Pretty Girls Shop"
Estados Unidos
Mais de 4 anos usando o app