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LOVE! I saw a boost in sales the first time I used this app! AMAZING customer service! Extremely helpful! A++++
I've been using PostScript for a few months now, and I wish I got it sooner! My customers love being notified via text message & my sales have been up especially with the abandoned cart recovery. Also the customer service is amazing & I love the fact that I can send them a message and get support so quickly. If you are debating on whether you need to get this or not, DO IT! You won't regret it :)
Very quick response! I had a great time chatting with their customer support rep with PostScript. They did a great job without being intrusive. It also inspires me to implement a better workflow with our own customer service team to do a better job at delivering excellent customer experience!
Customer Service (particularly Porshai) is excellent. App works great! Best marketing for my business.
This is an absolute amazing App. I highly recommend to anyone looking to grow their business. The results are great and even better is the customer service. You can actually talk a real person if you have questions and they are sooooo helpful. Again, thanks so much for this app. Great results from these campaigns. Namaste!
Insane support from the online chat team member Sean who stayed up all night to get everything I wanted from Postscript up and running. Postscript enabled us to promote a number customers can text for support, rather than just email. We can then forward their response to Gorgias, which our support team then open, reply and close the ticket all in one place, which shoots the customer back a helpful text message. Great platform! Epic support. Highly recommend.
Nat
The customer service team & Shannon are freaking amazing! If you aren't using this app, YOU NEED TO! They answer right away and provide so much help! Plus, they are SUPER friendly! Best experience of my day!
Will ALWAYS continue to use them & refer my business owner friends!
THANKS SHANNON FOR SAVING MY DAY!
Switched over to PostScript after using a competitor's service for years, this platform is far superior. Not only are the interface and functionality amazing, but the support is phenomenal. Anything we need, we're able to get concierge-level support on the spot. Amazing app and team!
Postscripts has been an SMS game changer and a huge plus to using them is the team you have access to. They are crazy helpful and go above and beyond to make sure your account is set up for success! Travis and Ally have been amazing!
Postscript has helped my business in many ways. One by winning back customers with abandoned carts and announcing new arrivals! We love it and everything it offers.