Avaliações (1.969)

Classificação geral
4,8
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
30 de julho de 2020

Great app for SMS marketing. Easy to set up automations, keywords, campaigns, etc. And the support team is always helpful!

JOYMILKTEA
Estados Unidos
10 meses usando o app
11 de julho de 2022

Kyler is amazing and quickly helped me to solve my problem! Can't say enough good things about post-script customer service!

Fuzzy Loon Designs
Estados Unidos
10 meses usando o app
19 de maio de 2023

SMS marketing is obviously the future, and it's important to have a good partner in the technology. The Postscript app functionality and capability is excellent, but what really seals the deal is their hands-on and helpful support. We threw some really complicated queries and our support rep Faith undertook an investigation and solved the case in a way that would make sherlock holmes jealous.

Sunski
Estados Unidos
10 meses usando o app
Data de edição: 20 de novembro de 2020

We shopped around with multiple SMS platforms before landing on Postscript (recommended by a friend in the industry)! We love their support (shoutout to Bryan + Zev), functionality, and usability of the product. It's already added so much value to our team. They offer affordable prices, great integrations, and lots of functionality compared to others we reviewed.

The Groomsman Suit
Estados Unidos
10 meses usando o app
16 de novembro de 2021

Bre was very helpful & efficient. I'd recommend Postcript to anyone who is new & starting out with an online store.

tashbijoux
Estados Unidos
10 meses usando o app
12 de outubro de 2020

Love postscript and customer service is AMAZING. It has been really insightful to see how SMS messaging is growing.

The Dirty Cookie
Estados Unidos
10 meses usando o app
21 de abril de 2022

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

Craighill
Estados Unidos
10 meses usando o app
17 de abril de 2020

In my first month with Postscript, I've spent maybe $500 and we've made about $25,000. The ROI is incredibly awesome.

In comparison, I was previously an Attentive customer. Their customer service is pretty decent but it's very slow, as only email support is available. Often, it would take 2-3 days just to get a response. With Postscript I always get a reply via live chat within 5 minutes. Shout out to Zev and Shannon for always taking care of my questions quickly and efficiently!

Attentive gave me a really hard time about testing out another text message service (Postscript). They don't allow you to have access to your list when you want it access it. You apparently have to ask "permission" to have the list you've spent time and money curating. They held my customer list hostage for over a week after I asked for it, bombarding me with endless questions as to why I needed it. It left a really poor taste in my mouth. Then when they finally agreed to give it to me, they pretended like they were trying to "protect me", yet they still held my list of customers hostage. It was ridiculous. I finally got a manager on the phone and he was so condescending and rude. When they finally released my list to me, they immediately cut off my access to my Attentive account mid-month, saying that I "am not allowed to try out other text services while using Attentive". Yet, they still charged me for the whole month. Terrible, terrible experience. I'd never recommended Attentive again.

Postscript has been totally different. The pay structure is far more beneficial. The ROI is far greater. . I thought we were making a lot with text with Attentive but I'd spend about $2300 a month with them and make like $6000 from text marketing. As I mentioned, I've spent $500 to make $25,000 with text marketing through Postscript.

Clearly I have way better ROI with Postscript and the customer support is much faster.

Naturalicious
Estados Unidos
10 meses usando o app
Data de edição: 11 de maio de 2020

This App Has Made the difference in y store, I Did 20% OFF ALL REV WITH IT. AND I GOT TO TEXT CUSTOMERS THAT WHERE PISSED ABOUT LONGER SHIPPING TIME MAKING SUPPORt THAT MUCH BETTER.

ALSO HAD A GREAT EXPERIENCE WITH SUPPORT THEY HELPED ME RIGHT AWAY AND MADE SURE I I WAS SATISFIED !/ 100 % Worth The TRY v

DIYsandblast
Canadá
10 meses usando o app
6 de novembro de 2020

The customer support and development team is great, super helpful with any issues that arise! Makes things a lot easier when getting started with a new app.

Big Life Journal
Estados Unidos
10 meses usando o app