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Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.
These guys do everything for us! Come up with ideas, schedule and manage campaigns and flows. Has been the best experience after switching from a larger software. I will not be leaving these guys
The customer service is significantly more supportive than SMSBump. So for the integration process has been nothing but seemless. I had the pleasure of working with Sylvia. She made sure that all my question were answered.
Great app! modern, authentic and customer service is great! Zev, was outstanding walking us through automations.
This app is easy to use and offers great live support via chat. The chat staff is friendly and knowledgeable!
Kyler was amazing. She walked me through several key questions I had and was available instantly! Postscript customer service is on it!
Love the app so much ! It really helps boost sales with text messages as people don't really read emails anymore :)
I needed help with setting everything up. For the most part I had it done but I needed some more assistance and staff helped me via chat right away! My rep Alex was the best! Was a bit nervous about backend set-up but he guided me through and helped QUICK! Can't wait to start getting these SMS's to my valuable customers! RECOMMEND THIS TO ALL SELLERS!
I used the app to build my relationship with my customers. So far it has been easy to navigate. I needed assistance from an agent (Sylvia) she responded quickly and was able to get my issue resolved. (Less than 5 min wait time)
I'm new to the SMS marketing and Zev was so awesome helping me after-hours to create a Campaign for our big sale this weekend. He was quick, and effective. I would recommend this app.