Recensioner (1 969)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
11 april 2019

I've only been in business for a few weeks and I downloaded Postscript to help create a text subscription to gain an audience to help market my brand and reach customers. The app is extremely easy to use and I've sent multiple campaigns so far. Since I'm a new business and I'm want to keep my startup costs low, I love that there is a free plan available that offers all the features I need.

Jabrae Purifoy
USA
23 dagar användning av appen
13 augusti 2020

Did the trial, if you are in the UK or outside the USA forget it you will soon get angry customers as postscript are in the USA when customers subscribe they get charged a premium rate text charge and you will soon get inundated with angry customers once they have received their phone bills like we have. You cannot edit a customer once subscribed and that's all you get from support is we are sorry this doesn't work as you are in the UK. All in all they have a good platform but it is very focused on USA customers. When I told them I wanted to leave and to remove my customers they said they couldn't I told them Shopify insists and they said ok we will raise a ticket a week later no communication, their support is good at first but soon dwindles. Sorry just being honest!

whynotshoponline.com
Storbritannien
23 dagar användning av appen
Redigerat 27 oktober 2020

Top notch support and great integrations. Messaged for help with keywords and got a response in seconds. Excited to explore this new SMS sales channel with Postscript!

Super Sassy
USA
23 dagar användning av appen
11 januari 2021

I just signed up and so far so good. Their support team especially Sylvia has been amazing to work with. I would highly recommend Postscript if you're comparing SMS marketing apps.

Sons of Hollis
USA
23 dagar användning av appen
8 mars 2023

Shiny modern app but it does not sync well with Shopify and it is deceptive. They don't mention that "international" SMS is 10 times (yes TEN times) the cost of US SMS. It's not mentioned on their app listing nor on their pricing page, only hidden away in the documentation.
By international it literally means any other country so if your store is strictly restircted to US you're better off with one of the other SMS apps.

Hippie Pants
Storbritannien
21 dagar användning av appen
28 oktober 2020

This app is easy to use. It helps me collect customers via email and phone. I like the templates as they are fun and I think customers would like them.

Bee Bougie
USA
22 dagar användning av appen
15 september 2020

So far the app is very intuitive to use however what stands out is the customer service! Shannon is the bomb-diggity and basically helped me set up my automations from start to finish. I was able to get these up and running super-fast and she made it fun to get them done.

Dry Rub
USA
22 dagar användning av appen
3 juli 2019

That app works great and has a lot of functionalities. Their customer service is very helpful as well.

Herb Affair
USA
22 dagar användning av appen
Redigerat 11 mars 2020

AMAZING app, and AMAZING customer service! We have researched dozens of texting apps as a solution for our Shopify Plus store (we're newbies) and finally came across one that is easy to use, easy to understand, and easy to ask for help through their support team. I am very pleased with the app so far.

Nature's Select Pet Food
USA
22 dagar användning av appen
4 november 2021

Michael rocks! He patiently explained how the app works. This review wants us to type 100 words and honestly this is all: 5 stars.

BIBA LOS ANGELES
USA
22 dagar användning av appen