Postscript SMS Marketing

Canceled my subscription and was still getting chsrged

Even if there is an issue, the Chat Support Team is very quick to help solve your issue! They will natively look into things, not just send articles. Having a second set of eyes is always helpful. Taylor and D are always lovely and a joy to speak with!

I highly recommend PostScript. The assistance team is very quick and so helpful! You won't regret it!

Awsome

THE BEST CUSTOMER SERVICE! I was stressed about opening my store and my SMS getting out, but they came through and set everything up for me!

0/10 for customer service. they will waste your time.

Postscript has the BEST customer service!! I sent an email to the support center and received a response immediately. I had follow-up questions and the initial customer service rep (Meg) continued to respond and was so helpful and nice. Highly recommend this app.

Be careful. They will lock you into a contract and auto renew it with no notice. We wanted to cancel but unfortunately we were about a week after renewal date. Instead of understanding our situation and charge a prorated fee or any other solution, they were asking a $7,392.42 buyout fee. They don't care, no exceptions, whatever your circumstances might be. We are stuck paying for this app for another half year even though we wanted to switch back to Klaviyo.

Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.

We used PostScript for SMS services during our holiday campaign. Instant ROI. High returns on low spend. Their team helped us craft a messaging strategy around our key holiday touchpoints and executed flawlessly. Their team is dedicated to performance and engaged in every part of the process.