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THIS APP IS A LIFE SAVER when it comes to marketing and reaching customers in a different way! Love this app! Would recommend this to any Shop!
UPDATED:
8/24/2021 - It went from 5 stars down to 1. I have been trying to get answers for the last two weeks on a problem and I haven't gotten a single answer. COMPLETE turn around from what the customer service use to be back in May. I am beyond frustrated and annoyed. I am paying $50 a month and can't even get an answer to a question. I may start looking for another service because this isn't acceptable. ORIGINAL REVIEW -- MAY/2021
I have been dealing with Andre for support and he has been wonderful. The program is fantastic, it is easy to use. It does EXACTLY what I have been looking for. I truly like that there are different tiers for pricing. If you're on the fence their more than generous trial period is a PERFECT amount of time to figure out if it is for you or not. I am a week into my trial and I know for certain it is for me! Hands down one of the best technical supports.
Customer Service was very responsive and helpful. The app works well, I haven't used it to its full capacity just yet but the things I have used have worked out very well.
I cannot speak highly enough of this app's features and the team. They have been absolutely fantastic from the start. We've recently had an issue with Shopify billing - the team has been extremely supportive and cooperative. you guys are the best!
Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!
If I could give this company 8 out of 5 Stars… I so would! I have used a lot of Text Campaign Platforms and have tried dozens of Shopify apps to help optimize my store and I have to say, PostScript is one of the best companies | apps I have ever used for so many reasons but since I can’t write an entire book, I’ll just write a teaser instead.
First of all, IT WORKS & IT MAKES ME MONEY! First of all it does what it says it will do and I immediately saw a return on my money. Using Post Script has significantly increased my bottom line. Not too mention, the price point is very reasonable compared to other companies who offer a lot less.
Secondly, it is EASY TO USE. It is soooo easy to use. You do not have to be a genius nor completely app savvy. The platform is super easy to navigate and set up. I love analytics as they help me plan my next move and postscript analytics are super thorough.
Lastly, and so important to me is the AMAZING CUSTOMER SERVICE! There is nothing better than a company that actually responds to their clients in a completely timely fashion and really gives a damn. No matter how small or medium my question is, the Postscript team is always there to immediately fix it and their response time is so consistent and has not altered in all my years of utilizing them. Their entire team has been so helpful, I could not possibly ask for more if I tried.
Im obsessed.
Awesome customer service! Super easy to use and one of the most organic ways to increase my sales. Thank you :)
Very easy to use and great customer support via chat. There also is a great help center full of resources to enable quickly.
They did a great job of providing quick and helpful info! I will go back to them when I need help in the future!
So far so good. Very easy to use. Very detailed information. We have only used for about a month but we are liking it.