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Postscript solves all of our issues for an automated 2-way SMS solution. Not only is it an intuitive setup, but they have plenty of tools (abandoned cart, shipping tracking) and integrations (Recharge, Klaviyo, Gorgias) that make this a seamless solution for us. And their support is SO HELPFUL, especially Zev. They'll get you set-up with all of the SMS best practice tips and tricks.
Great customer support! I was able to jump on a chat with a super knowledgeable person who helped me right away. They resolved my issue and got me onto the rest of my day. Thanks!
The customer service is really good, especially Sherrod Mitchell. Thank you! It also has really good features for a free plan.
I contacted support to learn about subscription plans. Morgen was the person working with me; she was very helpful and nice. I'm very happy with the outcome. Thank you Morgen, you are FUNKY CONFETTI AMAZING!!
Very impressed with Postscript thus far. It's extremely user friendly but the functionality is much better then what I've seen with the competitors. Also, the customer service is seriously some of the best I've ever seen. We're using SMS for a unique use case and the customer support was out of this world in helping us figure out how to properly implement. I cannot recommend Postscript enough and really looking forward to using it more and more as it's already having a very positive impact on our business.
Really enjoying the app and the awesome customer service & support by Zev and other staff who easily helped me understand key features... Awesome app
I used the 30 day trial and generated an insane amount of income, it pays for itself! Started the paid subscription today and already paid for the month with the first sale from the campaign! Zev with customer service was super helpful in getting my first text out! Do yourself a favor and get this APP!
Shannon and the Postscript team have been wonderful to work with! They were helpful and attentive in getting our account set up and answered all our questions in minutes. It is so nice that Postscript easily integrates with Shopify, so most of the work for the automated campaigns was already done for us. Glad we made the switch to Postscript.
We're transferring over a good size list from another app and have no clue what we're doing. Sandy has been incredibly helpful in helping us navigate these waters - we can't wait to make Postscript a massive piece of our strategy!!!
Incredibly nice support team. Shannon was very empathetic and responsive to my needs. I appreciated her allowing me to test features after my trial.