评论 (1,887)

整体评分
4.8
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年6月6日

Tedious to navigate. Customer service lacking, usually takes days and several reps, to answer most simplest concerns.

Heritage Hen Farm
美国
大约1年 人在使用应用
2022年3月17日

i don't know what's going on with this app but it's not working for me and i can't contact customer service about the problem because the entire app is blank. nothing shows and i really liked this app

All-In-One Voluptuous Boutique
美国
9个月 人在使用应用
2023年12月23日

I am trying to send an SMS campaign, but I could not send it due to a system problem. I tried to contact customer service many times, they said they would get back to me, but they never did.

Vinci Leather Shoes
美国
4个月 人在使用应用
2021年12月10日

Picked a plan and got a free trial. Spent hours learning how to use it with the videos. Then one day they just shut it off. Said I did it. I didn't even know it until I checked on it. This right before Christmas. Blamed me and said someone on my team must have done it. I am my team. So I know I didn't do it.

Bulletproof Pet Products Inc
美国
大约1个月 人在使用应用
2020年8月13日

Did the trial, if you are in the UK or outside the USA forget it you will soon get angry customers as postscript are in the USA when customers subscribe they get charged a premium rate text charge and you will soon get inundated with angry customers once they have received their phone bills like we have. You cannot edit a customer once subscribed and that's all you get from support is we are ...

whynotshoponline.com
英国
23天 人在使用应用
2023年3月8日

Shiny modern app but it does not sync well with Shopify and it is deceptive. They don't mention that "international" SMS is 10 times (yes TEN times) the cost of US SMS. It's not mentioned on their app listing nor on their pricing page, only hidden away in the documentation.
By international it literally means any other country so if your store is strictly restircted to US you're better off with ...

Hippie Pants
英国
21天 人在使用应用
2020年8月20日

I tried to use this app it took us 2 days to try to figure everything out, finally got our first text message out and then we find out that there was an automated welcome message with a discount code we didn't set up or know about. Was completely off brand and not something we wanted I even had told someone in chat help that we didn't want anything automated right now. Will be looking for a ...

Waffles & Honey Jewelry
美国
14天 人在使用应用
Postscript已回复 2020年10月8日

We're sorry to hear that you had this experience and we take your feedback seriously. We provide pre-built automations so you don't have to start from scratch but, of course, ...

2021年7月9日

Postscript removed themselves from our store without any notice (I had to ask customer service what was going on). Incredibly disrespectful to small business owners and I will not be recommending them due to their poor customer service and treatment of people who are seen as "other" and unimportant to them. They claim to be following the SHAFT guidelines on regulations for sex, hate, alcohol, ...

Lioness
美国
10天 人在使用应用
2023年12月29日

I have been a postscript customer for 1.5-2 years and I would highly recommend not using them. I've found other service providers who give 100x better service at a much lower price.

I'm perplexed as to how this software has a 4.9.

They have been charging us for 6 months even though we expressed that we want to unsubscribe.

Post billing us for no usage for 6 months, after uninstalling the app they ...

Katoura Hygiene
澳大利亚
1天 人在使用应用